Faculty - Accessing Tutor.com and Dashboard

2018

Faculty - Access to Tutor.com and Dashboard

Step 1: Log into Canvas and enter the course you would like to access for student tutoring information.

Step 2: ClickTutor.com: 24/7 Online Tutoring from your courses main menu

Step 3: You will initially be brought to the student view. At the top of the page, clickTake me to the client portal.

This is an image of the tutor.com landing page. In the top right, the clickable box that says Take me to the Client Portal is called out by a red box around it.

Step 4: Once in the Client Portal, your landing page will be on the Dashboard where you can access Fast Facts.

This is an image of the Client Portal dashboard, which has a Fast Facts areas with eight blue boxes in the middle all displaying different information and statistics. The eight boxes include sessions, early alerts, active students, active admins, average session length, average student rating, recommend rate, and survey response rate. Towards the top are three tabs My Dashboard, On-Demand reports, and Notification Settings.

Below is an overview of each of the Fast Facts boxes.

Sessions: Lets you quickly see how many sessions have occurred throughall the data current date. If you clicksee all sessions it will take you to the On-Demand report ofIndividual Student Sessions.

This is an image of the Fast Facts box of Sessions being called out by a red box around it.

Early Alerts: You can receive early alerts for students who have an unusually long session or continually request a frequent subject. If you click seeall Early Alerts, it will take you to the On-Demand report of Individual Student Sessions.

This is an image of the Fast Facts box of Early Alerts being called out by a red box around it.

Active Students: This reflects the number of students who are actively using the service. By clicking See All Students, you will be taken to an On-Demand Report of Student Usage.

This is an image of the Fast Facts box of Active Students being called out by a red box around it.

Avg. Session Length: The average session length across active students.

This is an image of the Fast Facts box of Average Student Session length being called out by a red box around it.

Avg. Student Rating: Students are given the opportunity to complete a quick survey at the end of a tutor session. This is the average rating across all responses.

This is an image of the Fast Facts box of Average Student Rating being called out by a red box around it.

Recommend Rate: The % of students that would recommend this service.

This is an image of the Fast Facts box of Recommend Rate being called out by a red box around it.

Survey Response Rate: The % of responses from all students offered the survey.

This is an image of the Fast Facts box of Survey Response Rate being called out by a red box around it.


Article ID: 3770
Created: October 8, 2018
Last Updated: February 7, 2024
Author: Kimberly Springfield

Online URL: https://kb.mc3.edu/article.php?id=3770