![]() |
2021 |
To keep your college issued computer up to date and protected, we will be upgrading the VPN software (GlobalProtect).The upgrade process will disrupt connectivity; thus, we are encouraging you to manually initiate the upgrade processprior to devices beingautomatically upgraded. To perform the upgrade manually, follow these steps. Please allow 5 minutes in your schedule as this process will briefly disrupt connectivity.
1. Open the GlobalProtect VPN from the system tray |
|
2. Select the menu in the upper right corner |
|
3. Select "About" from the menu |
|
4. Select "Check for updates" |
|
5. Select "yes" to initiate software download |
|
6. Select "yes" again to initiate the software installation |
|
7.Within 60 seconds the software installation will complete. You may be prompted to login. |
|
**If you have any difficulty accessing the internet or other college network services, please contact the helpdesk.**
Article ID: 11373
Created: March 29, 2021
Last Updated: March 5, 2024
Author: John Kobak
Online URL: https://kb.mc3.edu/article.php?id=11373