Using Bomgar Live Support to chat with a help desk representative

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Using Bomgar Live Support from a campus computer

Using Live Support Chat can be a quick way to get through to a help desk representative during business hours. 

• From any campus computer, just click the Helpdesk icon on the desktop 
• Select Live Support 
• Then Enter your name and a brief description of your issue and click submit.

• A help desk representative will respond shortly. 

• Alternately, you can browse to https://support.mc3.edu from any computer to connect via Live Support.

Article ID: 732
Created On: Wed, Aug 5, 2015 at 9:31 AM
Last Updated On: Thu, Jan 6, 2022 at 9:03 AM

Online URL: https://kb.mc3.edu/article/using-bomgar-live-support-to-chat-with-a-help-desk-representative-732.html