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2021 |
Instructors are unable to login to their work Macbook after a password reset. This requires administrative password.
| 1. Make sure the user is connected to a network. | |
| 2. Upon a password rest, it will display incorrect password. |
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| 3. Select switch user and login as admin. | |
| 4. Select System Preferences > Users & Groups. |
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| 5. Select the effected user > Reset Password. |
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| 6. Enter a new password and then Select Change Password, can be anything because the user can login and change it later on. |
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| 5. Select Apple > Log Out admin. |
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| 6. User will need to sign in with the new password. |  |
| 7. The user can login and repeat step 4-6. By changing their password to the one that matches the portal. |
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Article ID: 1149
Created On: Mon, Mar 27, 2017 at 1:57 PM
Last Updated On: Thu, Nov 18, 2021 at 3:34 PM
Online URL: https://kb.mc3.edu/article/faculty-and-staff-logging-into-a-mac-following-a-password-reset-1149.html
