Logging into a Mac Following a Password Reset (Faculty/Staff)


2019

Logging into a Mac Following a Password Reset (Faculty/Staff)

 

1. Make sure the user is connected to a network.
2. Upon a password rest, it will display incorrect password.

3. Select switch user and login as admin.  
4. Select System Preferences Users & Groups.

5. Select the effected user > Reset Password.

6. Enter a new password and then Select Change Password, can be anything because the user can login and change it later on.  

5. Select Apple > Log Out admin.  

6. User will need to sign in with the new password.  
7. The user can login and repeat step 4-6. By changing their password to the one that matches the portal.

   


Article ID: 1149
Created On: Mon, Mar 27, 2017 at 1:57 PM
Last Updated On: Tue, Jan 7, 2020 at 7:46 AM

Online URL: https://kb.mc3.edu/article/logging-into-a-mac-following-a-password-reset-faculty-staff-1149.html