Restarting Global Protect - MACOS

2021

How To Restart Global Protect While Using a MAC

1. Use the spotlight search bar (magnifying glass) at the top of your screen and search for "terminal".
2. Once terminal is open type "su jssremote" to gain administrative privilege's on your machine.
3. Enter in the following two commands below, individually (press enter after each command):

   launchctl unload /Library/LaunchAgents/com.paloaltonetworks.gp.pangp*
   
   launchctl load /Library/LaunchAgents/com.paloaltonetworks.gp.pangp*

 If you are still experiencing issues please contact helpdesk@mc3.edu. 

Article ID: 11457
Created On: Wed, Oct 6, 2021 at 9:39 AM
Last Updated On: Wed, Oct 6, 2021 at 9:41 AM

Online URL: https://kb.mc3.edu/article/restarting-global-protect-macos-11457.html