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Please NoteOnce a user has been given access to a mailbox, it should appear automatically in about 30 minutes. You should first check to make sure you have access to the mailbox before trying to add it manually:
If you cannot open the mailbox, please request access to it by emailing helpdesk@mc3.edu . If you can open the mailbox but do not see it in Outlook automatically, even after restarting your computer, please follow the steps below. |
How to Add a Mailbox |
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1. Click on the File tab | ![]() |
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2. Select Account Settings --> Account Settings... | ||
3. Double click your name |
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4. Click on More Settings... in the lower right corner |
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5. Click on theAdvanced tab and theAdd... button. |
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6. Enter the name of the mailbox. For example, if you want to open the Helpdesk@mc3.edu mailbox, type Helpdeskand press OK. | ||
7. The mailbox should appear on the "Open these additional mailboxes" list. |
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8. Click OK , Next , and then Finish and the mailbox will be added. |
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9. Restart Outlook and expand the mailbox on the left side. | ||
For Mac Users |
Go to through the following menus: Preferences > Accounts > Advanced > Delegates > I am a Delegate for... |
Article ID: 10
Created: June 19, 2014
Last Updated: May 4, 2023
Author: Jennifer Scales
Online URL: https://kb.mc3.edu/article.php?id=10