Office 365 - OneDrive for Business - Repair sync connections
Repair sync connections in OneDrive for Business
You can fix sync errors you get while you use the OneDrive for Business sync app by choosing View sync problems in the OneDrive for Business menu in the system tray.
An error dialog box opens that describes any current sync problems and suggests actions you can take to fix them. Sometimes, you might prefer to just clear all sync errors at once, or you might see this error:
“An error occurred while attempting to synchronize this document library”
In either case, you can run Repair instead of trying to fix each sync error one at a time.
Run Repair on your libraries
IMPORTANT Don’t restart your computer while Repair is running. If you have a timed auto-restart scheduled for your computer, postpone it until you’re sure Repair is finished.
If repairing your sync connection doesn’t solve your problem, see "Method 2: Remove your OneDrive for Business cache" in the Microsoft Knowledge Base article: “An error occurred while attempting to synchronize this document library” error in OneDrive for Business
What happens when you run Repair?
Repair does the following:
Why don’t I see the Repair command?
The Repair command appears in the OneDrive for Business menu only if you’re experiencing sync errors.
If you’re experiencing sync errors but you still don’t see the Repair command, you might need to update the OneDrive for Business sync app.
|Posted - Wed, Dec 9, 2015 at 10:31 AM. This article has been viewed 14869 times.|
|Online URL: https://kb.mc3.edu/article/office-365-onedrive-for-business-repair-sync-connections-829.html|
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