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Add another person’s mailbox to your folder list in Outlook Web App
Viewed 4917 times since Fri, Sep 17, 2021
2021 Add another person’s mailbox to your folder list in Outlook Web App After you complete this procedure, the person’s mailbox for which you have been provided access to will display in your Outlook Web App folder list every... Read More
Adding an Additional Mailbox in Outlook
Viewed 112930 times since Thu, Jun 19, 2014
2017 Adding an Additional Mailbox in Outlook   Please Note Once a user has been given access to a mailbox, it should appear automatically in about 30 minutes.  You should first check to make sure you have access to the mailbox ... Read More
Adding an Email Signature in the Outlook Web App
Viewed 10981 times since Wed, Feb 3, 2016
2016 Adding an Email Signature in the Outlook Web App Microsoft has provided step-by-step instructions for how to add a signature to your emails using the Outlook Web App. Detailed instructions are available at the following location: https:/... Read More
Changing Permissions to Share Google Documents
Viewed 10147 times since Tue, Dec 9, 2014
2015 Changing Permissions to Share Google Documents   This how-to document will help students set sharing permissions on their Google Documents. Please follow the steps below: Go to Student Portal page 2. Click on Quick Links and then... Read More
College Email Accessibility
Viewed 12758 times since Wed, Jan 27, 2016
2019   College Email Accessibility Quick Reference  For Faculty and Staff  Acceptable Use   Cannot Use Acceptable with Global Protect VPN client Device Outlook Web App Outlook Client for Windows Outlook... Read More
Create an Email Rule - Outlook web version (Office 365)
Viewed 14806 times since Tue, Aug 6, 2019
2019 Create an Email Rule - Office 365 Outlook   A rule can be quickly created from any email message. The advantage of this method is that rules are suggested based on the message sender, the message recipients, or the subject. There... Read More
Default Credential Information
Viewed 279030 times since Wed, Jul 13, 2016
2016  Default Credential Information The following information will help new students, faculty and staff log in for the first time.    What is my Initial Password? Students: Students can use the Self-Service Password reset system... Read More
Emails Missing in Outlook Web
Viewed 11670 times since Wed, Aug 24, 2016
2016 E-Mails Missing in Outlook Web Application   We have found an issue with e-mails disappearing while working on them in the Outlook Web Application, this may help retrieve them   If you are in Conversation View, the email... Read More
Faculty/Staff - General Mail list
Viewed 8701 times since Thu, Apr 9, 2015
2019 General Mail list General Mail is an email group that is used by faculty and staff to post non college business messages that might be of interest to the college community. Examples of appropriate messages for the General Mail list are... Read More
Forwarding Emails from Gmail to Outlook
Viewed 9752 times since Wed, May 25, 2022
  2022 Forwarding Emails from Gmail to Outlook Student Email Transition FAQ Note: These steps are only necessary if you wish to have a copy of the message thread currently in your Gmail mailbox sent to Office 365 Outlook mailbox.  * It... Read More
Forwarding Emails from Outlook to other accounts
Viewed 3046 times since Tue, Jul 5, 2022
2021 Forwarding Emails from Outlook to other accounts Student Email Transition FAQ     Log into your student email, we will be using Montco Connect for this example You can do this by logging in at https://connect.mc3.edu and using your... Read More
How to Change or Update your Password - Complete Guide
Viewed 78558 times since Tue, May 24, 2016
2016 How to Change or Update your Password   In short, the key to creating a secure password is to be creative, use simpler but longer passphrases and use separate passwords for different applications.  Click here for more... Read More
How to Send an Encrypted Email
Viewed 1393 times since Thu, Apr 28, 2022
2021 How to send an encrypted email   If there is a business need to send sensitive data through email it must be sent encrypted.     Outlook for Web: Press the Encrypt button   MacOS When composing a Message press the "See... Read More
How to Set Up a Student Payment Center Authorized User
Viewed 7558 times since Thu, Apr 5, 2018
2018 How to Set Up a Student Payment Center Authorized User 1. Go to MC3.edu and click Students. Then click the Login now button under Montco Connect.   2. Once you have logged onto the portal, in the Tools menu on the left... Read More
Ignore a Conversation - Office 365 Outlook
Viewed 8369 times since Wed, Aug 7, 2019
2019 Ignore a Conversation - Office 365 Outlook   You have the ability to keep unwanted conversations or emails out of your Inbox by using the Ignore feature in Outlook. Ignoring a conversation automatically removes the message from your... Read More
Ignore a Conversation - Outlook Desktop
Viewed 5479 times since Wed, Aug 7, 2019
2019 Ignore a Conversation - Outlook Desktop   You have the ability to keep unwanted conversations or emails out of your Inbox by using the Ignore feature in Outlook. Ignoring a conversation automatically removes the message from your... Read More
Nursing Lab Calendar Link
Viewed 9544 times since Thu, Sep 10, 2015
2016 Nursing Lab Calendar Link   There is a known issue where nursing students do not see the link to the Nursing Lab Calendar on the Portal. In the event of this issue, the following link will take you directly to that calendar: Scheduling... Read More
Office 365 - Outlook Web Access OWA - Customize features
Viewed 39914 times since Thu, Feb 26, 2015
2016 Office 365 Outlook Web Access (OWA) customize features How to Open Outlook Web Access Once you have logged into the Montco Connect (connect.mc3.edu) you will see a tool category on the left hand side.   Under the tools option you... Read More
Office 365 - Migration - Email Cleanup - sorting email messages by size
Viewed 24876 times since Thu, Feb 26, 2015
2015 Email Cleanup — sorting email messages by size   Open folder Scroll to bottom and select ‘Click here to view more on Microsoft Exchange’     You can easily change the arrangement by selecting Arrange By: from the... Read More
Open another person’s mailbox in a separate browser window in Outlook Web App
Viewed 8978 times since Fri, Sep 17, 2021
2021 Open another person’s mailbox in a separate browser window in Outlook Web App Log in to your mailbox using Outlook Web App. In the Navigation bar on the top of the Outlook Web App screen, click on your name. A drop-down list... Read More
Opt Out of State Reporting
Viewed 19601 times since Tue, Apr 4, 2017
2017 Opt Out of State Reporting Each year the State of Pennsylvania's Department of Education requires all public community colleges to provide to them data on students enrolled at all 14 community colleges in the Commonwealth. While... Read More
Outlook Contacts Sharing
Viewed 1355 times since Wed, Sep 7, 2022
2021 Outlook Contact Sharing Applies To: Outlook Desktop Client Office365 Outlook Contacts are stored in a folder within an Office 365 mailbox. They are saved as 'contact items'. The display of this folder is "Contacts - username... Read More
Outlook Web - Creating a Forwarding Rule
Viewed 2624 times since Mon, Jul 11, 2022
2022 Outlook Web - Creating a Forwarding Rule Student Email Transition FAQ     Log into your student email, we will be using Montco Connect for this example   You can do this by logging in at https://connect.mc3.edu and using your... Read More
Password Reset/ Claim Account
Viewed 23960 times since Fri, Aug 21, 2015
2019 Password Reset / Claim Account New students and faculty can claim their accounts by going through the steps listed below.  Those with an active mobile phone number on file have the ability to reset their passwords by following the... Read More
Proxy Account Access
Viewed 6692 times since Mon, Feb 20, 2017
2017 Proxy Account Access Federal law and the Montgomery County Community College FERPA policy prevents disclosure of student educational record information to third parties except in certain specified circumstances. However, students may... Read More
Reading Encrypted Outlook Emails
Viewed 1201 times since Thu, Apr 28, 2022
2021 Accessing Encrypted Emails   When you compose an encrypted email and send it to an external party they will receive an email with a link.  The user clicks to read the message they will be prompted to request a One time Password. ... Read More
Reconfigure Student Gmail to Student Outlook on Mobile Device
Viewed 2337 times since Fri, Jun 17, 2022
2021 Reconfigure Student Gmail to Student Outlook on Mobile Device Student Email Transition FAQ   In order to change your student email account on your mobile device's built-in account settings, you will need to follow the directions of... Read More
Sending an encrypted email to an external email address
Viewed 26363 times since Thu, Mar 12, 2015
2016 Sending an encrypted email to an external email address   Faculty and staff can send encrypted email to accounts outside the @mc3.edu domain by using the Encrypt feature in Outlook.   This can be done by starting a new email,... Read More
Sending from or on behalf of another account
Viewed 37000 times since Fri, Sep 1, 2017
2017 Faculty/Staff - Sending "from" or "on behalf" of another account To send email from another account using the Outlook desktop application Open Outlook Create a new message Click the Options Tab and ensure Show Fields > From is... Read More
Setting up Outlook on macOS devices
Viewed 2384 times since Wed, Jun 22, 2022
2021 Setting up Outlook on macOS devices Student Email Transition FAQ   If you're running Mac OS X version 10.10 or later, follow these steps to set up an Exchange email account: Open Mail, and then do one of the following: If you&... Read More
Student Email Issues
Viewed 10270 times since Thu, Jan 29, 2015
2016 Student Email Issues   There is an issue that arises for students who use Gmail as their personal email account. Occasionally when a student clicks on their icon from the Portal, it loads their personal email instead or it will show a... Read More
Student Email Transition FAQ
Viewed 8199 times since Thu, Apr 7, 2022
2022 Student Email Transition FAQ You may have a variety of questions about the Gmail to Outlook transition. Please reference this article with any questions you may have: What’s happening? On July 5, 2022, the College transitioned... Read More
Students - Setting up email on your mobile device
Viewed 19334 times since Thu, Aug 18, 2016
Students - Setting up email on your mobile device  Student Email Transition FAQ       1. Download and install the Outlook app if you don’t already have it.  Then open the app. 2. Click the "Add Account" button near the bottom of... Read More
Supported Browsers for the Outlook Web App
Viewed 12039 times since Wed, Nov 18, 2015
2015   Supported Browsers for the Outlook Web App     Outlook Web App (OWA) lets you sign in to your email account from almost any device that can connect to the Internet, including laptop and desktop computers, smartphones, and tablets.... Read More
Supported Email Clients for Outlook
Viewed 709 times since Wed, Jun 29, 2022
2021 Supported Email Clients for Outlook    Outlook can be utilized through a variety of apps. Listed below are the apps that have been confirmed to work with a Montco account and the articles associated with each method. Outlook: ... Read More
Update Student Profile Information
Viewed 10963 times since Tue, May 30, 2017
2017 Update Student Profile Information   1. Login to the Montco Connect Portal   2. Go to Self-Service on the Student Tool Menu 3. Go to User Profile within User Options on the left-hand side. 2. Click Confirm name,... Read More

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