MCCC Knowledge Base

Faculty/Staff Miscellaneous Sub-Categories

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Accessing staff/faculty voicemail from off-campus
Viewed 2425 times since Wed, Jul 16, 2014
2017 Accessing voicemail from off-campus   Instructions for accessing your voicemail from home or any other phone.   1. Dial 215-619-7450 from any phone 2. Enter your extension number followed by the # sign 3. Enter your... Read More
Assigning CampusClarity Training to New Students
Viewed 2494 times since Thu, Feb 11, 2016
Create a list of new students Log into the MyMC3 Portal Log into CROA From the Folders list select Public Folders > MCCC Reports > Human Resources > Equity & Diversity Open New Students by Term Click the to refresh the data ... Read More
Assigning Lawroom.com Training to Employees
Viewed 2981 times since Fri, Oct 30, 2015
Create a list of new employees Log into the MyMC3 Portal Log into CROA From the Folders list select Public Folders > MCCC Reports > Human Resources > Equity & Diversity Open New Employees by Date Range You will be prompted to enter... Read More
Changing your Password Video
Viewed 2690 times since Thu, Mar 9, 2017
2017 Changing your Password Click the link below to watch an overview of the MCCC Knowledge Base. (Video length 00:01:54)   http://stream.mc3.edu/lecture/Change_Password_-_20161109_131907_26.html   Read More
Clickers - CPS - Engage Clickers in Verbal Mode
Viewed 488 times since Mon, Nov 6, 2017
2017 Clickers (CPS) - Engage Clickers in Verbal Mode The Classroom Performance System (CPS), also known as "clickers" are handheld devices that allow students to respond to surveys or selected response questions as quick polls in class. ... Read More
Convert Microsoft Word Document into PDF
Viewed 2322 times since Fri, Sep 18, 2015
Saving a Word document as a PDF   Method 1 1. Open the word file you want to save as a PDF. 2. Click on File on the top left and click Save As. 3. Select PDF in the save as file type drop down menu.    If you do not see PDF in the list for save... Read More
Effective Referrals to IT Help Desk
Viewed 1873 times since Tue, Oct 11, 2016
2016 Effective Referrals to IT Help Desk When contacting the Help Desk, please provide the following information: Name: Email Address: Phone number: Description of issue or problem that needs addressed: Location of issue or problem that... Read More
Electronic Letterhead and other MC3 Templates
Viewed 3387 times since Fri, Oct 3, 2014
Electronic letterhead and other MC3 templates can be found here:  \\srvfile01\shared\MCCC Templates  You can browse to it from My Computer (from an on campus computer) or copy and paste the path into network location or on a web... Read More
Faculty - How to assign a midterm grade if the survey has closed
Viewed 972 times since Fri, Mar 10, 2017
2017 How to assign a midterm grade if the survey has closed   If a faculty member missed the deadline for reporting midterm progress, they should do the following: Contact their dean to report missing the deadline Perform the following... Read More
In Touch Webinar - The Secret to Becoming a Tech Wiz: Know Your Resources
Viewed 275 times since Fri, Feb 2, 2018
2017 In Touch Webinar - The Secret to Becoming a Tech Wiz: Know Your Resources The following video will review the resources available to faculty and staff for performing a variety of tasks such as video recording, hosting virtual meetings,... Read More
NetOp 1st Time Use Configuration
Viewed 2847 times since Thu, Oct 23, 2014
    2016   NetOp 1st Time Use Configuration Open NetOp School from Start > All Programs > NetOp Click Next    Enter Class Name TestingCenter LibSkillLab WTesting Select Standard — full feature set   ... Read More
NetOp Basic Use
Viewed 2109 times since Thu, Dec 18, 2014
2014 Net-Op - Basic Use Open NetOp Teacher (Start > All Programs > NetOp) If you have not yet configured, please refer to the Configuration Document A list of computers will be displayed   To Control a workstation: 1. Double-click... Read More
Open Content Online Resources
Viewed 4553 times since Mon, Nov 3, 2014
  2016 Open Content Resources   General Poll Everywhere   http://www.polleverywhere.com/ Live Audience Polling Ask your audience a question They answer using SMS text messages, Twitter, or the web See real-time results ... Read More
Printer Information
Viewed 1578 times since Mon, Oct 17, 2016
2016 Printer Information  If people need assistance with the printers (laser or MFD) in their area, they can contact the Help Desk. If there is an issue with an MFD, XSE Group may be contacted directly.  When contacting, please provide... Read More
Printing in Color or Black and White
Viewed 3206 times since Thu, Oct 20, 2016
2016 Printing in Color or Black and White   To print in Black and White or in Color depends on the type of printer you have access to in the area where you are printing.   1. Click File, then click Print. 2. Click Printer and... Read More
Quarantined messages- Proofpoint spam filter
Viewed 4958 times since Tue, Jul 15, 2014
In the Proofpoint Spam Filter, you can view message flagged as spam, release messages that are not spam, and add email addresses or domains to the Safe Senders List and Blocked Senders List. To access Proofpoint, log into the MyMC3 portal > under... Read More
Request Copy Center Services
Viewed 2258 times since Tue, Jul 22, 2014
The Copy Center / Production Services is located in Science Center room 115. Service can be requested via the Copy Production Request Form located in the MyMC3 portal. The Copy Center Request Form video provides more detailed instructions. Service... Read More
Reserving Clickers (CPS)
Viewed 246 times since Tue, Feb 13, 2018
2017 Reserving Clickers (CPS)   The Classroom Performance System (CPS), also known as "clickers" are handheld devices that allow students to respond to surveys or selected response questions as quick polls in class. In order to use... Read More
Resetting Internet Explorer
Viewed 3413 times since Thu, Jul 24, 2014
2015 How to Reset Internet Explorer   You can reset Internet Explorer settings to return them to the state they were in when Internet Explorer was first installed on your PC. This can be useful for troubleshooting problems that might be... Read More
Skype Basics
Viewed 2914 times since Tue, Jun 24, 2014
2016 Skype for Business Basics Logging into Skype for the first time 1. Click on the Start Menu >  All Programs > Microsoft Office 2016 > Skype for Business 2. Enter your full email address 3. Click Sign In This... Read More
Time entry approval for supervisors
Viewed 2322 times since Thu, Oct 23, 2014
2015 Time Entry Approval 1. Log into the MyMC3 .   2. Select the Webadvisor icon 3. Expand "Time Entry and Approval" in left side navigation   4. Select "Time approval (for supervisors)"   5. You may need to remove... Read More
Time Entry for Employees
Viewed 2806 times since Thu, Oct 23, 2014
2015 Time Entry in Webadvisor 1. Log into the MyMC3 Portal   2. Select Webadvisor 3. Select "Time Entry and Approval" 4. Click "Time entry" 5. Select the Pay period (You may only choose one pay period at a time) ... Read More
Using Bomgar Live Support to chat with a help desk representative
Viewed 2696 times since Wed, Aug 5, 2015
2015 Using Bomgar Live Support from a campus computer   Using Live Support Chat can be a quick way to get through to a help desk representative during business hours.  From any campus computer, just click the Helpdesk icon on the desktop ... Read More

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