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Faculty/Staff Miscellaneous Sub-Categories
Faculty/Staff Miscellaneous Articles 
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Assigning CampusClarity Training to New Students
Viewed 8015 times since Thu, Feb 11, 2016
Create a list of new students Log into the Montco Connect Portal Log into CROA From the Folders list select Public Folders > MCCC Reports > Human Resources > Equity & Diversity Open New Students by Term Click the to refresh the... Read More
Assigning Lawroom.com Training to Employees
Viewed 10083 times since Fri, Oct 30, 2015
Create a list of new employees Log into the Montco Connect Portal Log into CROA From the Folders list select Public Folders > MCCC Reports > Human Resources > Equity & Diversity Open New Employees by Date Range You will be prompted... Read More
Citrix Setup - Adding and Launching Apps
Viewed 7568 times since Wed, Dec 6, 2017
2017 Citrix Setup - Adding Apps to Favorites Please Note: Citrix access is only available on College-issued laptops and must have VP approval. For more information, please contact the Help Desk. Below are some instructions when logging... Read More
Convert Microsoft Word Document into PDF
Viewed 7828 times since Fri, Sep 18, 2015
Saving a Word document as a PDF Method 1 1. Open the word file you want to save as a PDF. 2. Click on File on the top left and click Save As. 3. Select PDF in the save as file type drop down menu. If you do not see PDF in the list for save... Read More
Effective Referrals to IT Help Desk
Viewed 8834 times since Tue, Oct 11, 2016
2019 Effective Referrals to IT Help Desk When contacting the Help Desk, please provide the following information: Name: Email Address: Phone number: Description of issue or problem that needs addressed: Location of issue or problem that... Read More
Faculty and Staff - Initiating the Application Repair Process
Viewed 2052 times since Fri, Nov 20, 2020
2020 Faculty and Staff - Initiating the Application Repair Process Some applications on College PC's may be running slowly for you. A repair process has been created in order to fix this issue. This article will show you have to... Read More
Mac OS - Connect to a computer or server
Viewed 2189 times since Thu, Mar 3, 2022
2021 Mac OS - Connect to a computer or server Please follow the instructions in the Apple Support Article below to connect to a network drive or computer from a College Owned Mac. If off camups the VPN client must be enabled. Use the... Read More
MultiFuntion Device (MFD) Service Contact Information
Viewed 7852 times since Mon, Oct 17, 2016
2021 MultiFuntion Device (MFD Printer/Copier/Scanner) Service Contact Information Call 800-355-1385 for Canon service on Multifunction Devices (MFD). Contact Receiving@mc3.edu to order replacement consumables (paper, staples, toner... Read More
Printing in Color or Black and White
Viewed 18134 times since Thu, Oct 20, 2016
2016 Printing in Color or Black and White To print in Black and White or in Color depends on the type of printer you have access to in the area where you are printing. 1. Click File, then click Print. 2. Click Printer and... Read More
Time entry approval for supervisors
Viewed 9031 times since Thu, Oct 23, 2014
2021 Time Entry Approval 1. Log into the Montco Connect Portal . 2. From the "Tools" menu, select "Quick Links" then "Webadvisor." 3. Expand "Time Entry and Approval" in left side navigation 4. Select "Time approval ... Read More
Using Bomgar Live Support to chat with a help desk representative
Viewed 10225 times since Wed, Aug 5, 2015
2019 Using Bomgar Live Support from a campus computer Using Live Support Chat can be a quick way to get through to a help desk representative during business hours. From any campus computer, just click the Helpdesk icon on the desktop ... Read More
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