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Accessing staff/faculty voicemail from off-campus
Viewed 7173 times since Wed, Jul 16, 2014
2017 Accessing voicemail from off-campus   Instructions for accessing your voicemail from home or any other phone.   1. Dial 215-619-7450 from any phone 2. Enter your extension number followed by the # sign 3. Enter your... Read More
Assigning CampusClarity Training to New Students
Viewed 7115 times since Thu, Feb 11, 2016
Create a list of new students Log into the Montco Connect Portal Log into CROA From the Folders list select Public Folders > MCCC Reports > Human Resources > Equity & Diversity Open New Students by Term Click the to refresh the... Read More
Assigning Lawroom.com Training to Employees
Viewed 9106 times since Fri, Oct 30, 2015
Create a list of new employees Log into the Montco Connect Portal Log into CROA From the Folders list select Public Folders > MCCC Reports > Human Resources > Equity & Diversity Open New Employees by Date Range You will be prompted... Read More
Citrix Setup - Adding and Launching Apps
Viewed 6856 times since Wed, Dec 6, 2017
2017 Citrix Setup - Adding Apps to Favorites   Please Note: Citrix access is only available on College-issued laptops and must have VP approval. For more information, please contact the Help Desk. Below are some instructions when logging... Read More
Clickers - CPS - Engage Clickers in Verbal Mode
Viewed 5271 times since Mon, Nov 6, 2017
2019 Clickers (CPS) - Engage Clickers in Verbal Mode Clickers are still available via the Help Desk, but it is recommended that other in-class formative assessment options are utilized since the Clicker technology is no longer as widely... Read More
Convert Microsoft Word Document into PDF
Viewed 6986 times since Fri, Sep 18, 2015
Saving a Word document as a PDF   Method 1 1. Open the word file you want to save as a PDF. 2. Click on File on the top left and click Save As. 3. Select PDF in the save as file type drop down menu.    If you do not see PDF in the list for save... Read More
Effective Referrals to IT Help Desk
Viewed 7504 times since Tue, Oct 11, 2016
2019 Effective Referrals to IT Help Desk When contacting the Help Desk, please provide the following information: Name: Email Address: Phone number: Description of issue or problem that needs addressed: Location of issue or problem that... Read More
Faculty and Staff - Initiating the Application Repair Process
Viewed 1431 times since Fri, Nov 20, 2020
2020 Faculty and Staff - Initiating the Application Repair Process   Some applications on College PC's may be running slowly for you. A repair process has been created in order to fix this issue. This article will show you have to... Read More
Faculty and Staff - Locating your ACT 335
Viewed 3042 times since Tue, Mar 10, 2020
2021 Faculty and Staff - Locating your ACT 335   A course's ACT 335 form is approved by the Curriculum Committee and details important information that helps inform the design of a course. The information includes credit hours for... Read More
Hybrid/Flex Fall 2021 Training Schedule
Viewed 2866 times since Wed, May 19, 2021
2021 Hybrid and Flex Fall 2021 Training Schedule  In Motion Session Your hybrid or flex course has officially kicked off into high gear! You may be experiencing a range of emotions and perhaps even developed a few questions.  Come join... Read More
Mac OS - Connect to a computer or server
Viewed 600 times since Thu, Mar 3, 2022
2021 Mac OS - Connect to a computer or server Please follow the instructions in the Apple Support Article below to connect to a network drive or computer from a College Owned Mac. If off camups the VPN client must be enabled. Use the... Read More
MultiFuntion Device (MFD) Service Contact Information
Viewed 6707 times since Mon, Oct 17, 2016
2021 MultiFuntion Device (MFD Printer/Copier/Scanner) Service Contact Information  Call 800-355-1385 for Canon service on Multifunction Devices (MFD). Contact Receiving@mc3.edu to order replacement consumables (paper, staples, toner... Read More
Open Content Online Resources
Viewed 14524 times since Mon, Nov 3, 2014
  2019 Open Content Resources   General Grammar Checker https://www.grammarcheck.net/editor/ Free grammar checker Poll Everywhere   http://www.polleverywhere.com/ Live Audience Polling Ask your audience a question... Read More
Printing in Color or Black and White
Viewed 15881 times since Thu, Oct 20, 2016
2016 Printing in Color or Black and White   To print in Black and White or in Color depends on the type of printer you have access to in the area where you are printing.   1. Click File, then click Print. 2. Click Printer and... Read More
Resetting Internet Explorer
Viewed 12337 times since Thu, Jul 24, 2014
2015 How to Reset Internet Explorer   You can reset Internet Explorer settings to return them to the state they were in when Internet Explorer was first installed on your PC. This can be useful for troubleshooting problems that might be... Read More
Security Guidance for Working Remotely
Viewed 1751 times since Tue, Mar 10, 2020
2020 Security Guidance for Working Remotely Whether it’s a typical part of your job or as an alternative if access to campus is temporarily restricted, the ability to work remotely (also known as telecommuting or teleworking) can help... Read More
Time entry approval for supervisors
Viewed 7977 times since Thu, Oct 23, 2014
2021 Time Entry Approval 1. Log into the Montco Connect Portal .   2. From the "Tools" menu, select "Quick Links" then "Webadvisor." 3. Expand "Time Entry and Approval" in left side navigation   4. Select "Time approval ... Read More
Using Bomgar Live Support to chat with a help desk representative
Viewed 9105 times since Wed, Aug 5, 2015
2019 Using Bomgar Live Support from a campus computer   Using Live Support Chat can be a quick way to get through to a help desk representative during business hours.  From any campus computer, just click the Helpdesk icon on the desktop ... Read More

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