MCCC Knowledge Base

Faculty/Staff Miscellaneous Sub-Categories

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Accessing staff/faculty voicemail from off-campus
Viewed 5308 times since Wed, Jul 16, 2014
2017 Accessing voicemail from off-campus   Instructions for accessing your voicemail from home or any other phone.   1. Dial 215-619-7450 from any phone 2. Enter your extension number followed by the # sign 3. Enter your... Read More
Accessing Tax Forms Securely
Viewed 2139 times since Fri, Jan 18, 2019
2018 Accessing Tax Forms Securely In order to access your tax forms more securely you must have the Microsoft Authenticator app downloaded and connected via your mobile device. For directions on this piece, please view Multi-Factor... Read More
Assigning CampusClarity Training to New Students
Viewed 5074 times since Thu, Feb 11, 2016
Create a list of new students Log into the MyMC3 Portal Log into CROA From the Folders list select Public Folders > MCCC Reports > Human Resources > Equity & Diversity Open New Students by Term Click the to refresh the data ... Read More
Assigning Lawroom.com Training to Employees
Viewed 5683 times since Fri, Oct 30, 2015
Create a list of new employees Log into the MyMC3 Portal Log into CROA From the Folders list select Public Folders > MCCC Reports > Human Resources > Equity & Diversity Open New Employees by Date Range You will be prompted to enter... Read More
Changing your Password Video
Viewed 10158 times since Thu, Mar 9, 2017
2017 Changing your Password Click the link below to watch an overview of the MCCC Knowledge Base. (Video length 00:01:54)   http://stream.mc3.edu/lecture/Change_Password_-_20161109_131907_26.html   Read More
Citrix Setup - Adding and Launching Apps
Viewed 4042 times since Wed, Dec 6, 2017
2017 Citrix Setup - Adding Apps to Favorites   Please Note: Citrix access is only available on College-issued laptops and must have VP approval. For more information, please contact the Help Desk. Below are some instructions when logging... Read More
Clickers - CPS - Engage Clickers in Verbal Mode
Viewed 3121 times since Mon, Nov 6, 2017
2019 Clickers (CPS) - Engage Clickers in Verbal Mode Clickers are still available via the Help Desk, but it is recommended that other in-class formative assessment options are utilized since the Clicker technology is no longer as widely... Read More
Convert Microsoft Word Document into PDF
Viewed 5200 times since Fri, Sep 18, 2015
Saving a Word document as a PDF   Method 1 1. Open the word file you want to save as a PDF. 2. Click on File on the top left and click Save As. 3. Select PDF in the save as file type drop down menu.    If you do not see PDF in the list for save... Read More
Effective Referrals to IT Help Desk
Viewed 4505 times since Tue, Oct 11, 2016
2019 Effective Referrals to IT Help Desk When contacting the Help Desk, please provide the following information: Name: Email Address: Phone number: Description of issue or problem that needs addressed: Location of issue or problem that... Read More
Electronic Letterhead and other MC3 Templates
Viewed 6241 times since Fri, Oct 3, 2014
Electronic letterhead and other MC3 templates can be found here:  \\srvfile01\shared\MCCC Templates  You can browse to it from My Computer (from an on campus computer) or copy and paste the path into network location or on a web... Read More
In Touch Webinar - The Secret to Becoming a Tech Wiz: Know Your Resources
Viewed 2966 times since Fri, Feb 2, 2018
2017 In Touch Webinar - The Secret to Becoming a Tech Wiz: Know Your Resources The following video will review the resources available to faculty and staff for performing a variety of tasks such as video recording, hosting virtual meetings,... Read More
Locating your ACT 335
Viewed 227 times since Tue, Mar 10, 2020
2020 Locating your ACT 335   A course's ACT 335 form is approved by the Curriculum Committee and details important information that helps inform the design of a course. The information includes credit hours for the course, course... Read More
NetOp 1st Time Use Configuration
Viewed 5527 times since Thu, Oct 23, 2014
    2016   NetOp 1st Time Use Configuration Open NetOp School from Start > All Programs > NetOp Click Next    Enter Class Name TestingCenter LibSkillLab WTesting Select Standard — full feature set   ... Read More
Open Content Online Resources
Viewed 10284 times since Mon, Nov 3, 2014
  2019 Open Content Resources   General Poll Everywhere   http://www.polleverywhere.com/ Live Audience Polling Ask your audience a question They answer using SMS text messages, Twitter, or the web See real-time results ... Read More
Printer Information
Viewed 4307 times since Mon, Oct 17, 2016
2016 Printer Information  If people need assistance with the printers (laser or MFD) in their area, they can contact the Help Desk. If there is an issue with an MFD, XSE Group may be contacted directly.  When contacting, please provide... Read More
Printing in Color or Black and White
Viewed 10188 times since Thu, Oct 20, 2016
2016 Printing in Color or Black and White   To print in Black and White or in Color depends on the type of printer you have access to in the area where you are printing.   1. Click File, then click Print. 2. Click Printer and... Read More
Quarantined messages- Proofpoint spam filter
Viewed 8249 times since Tue, Jul 15, 2014
In the Proofpoint Spam Filter, you can view message flagged as spam, release messages that are not spam, and add email addresses or domains to the Safe Senders List and Blocked Senders List. To access Proofpoint, log into the MyMC3 portal > under... Read More
Request Copy Center Services
Viewed 5100 times since Tue, Jul 22, 2014
The Copy Center / Production Services is located inside the Facilities Management Building room 124. Service can be requested via the Copy Production Request Form located in the MyMC3 portal. The Copy Center Request Form video provides more... Read More
Reserving Clickers (CPS)
Viewed 2735 times since Tue, Feb 13, 2018
2019 Reserving Clickers (CPS)     Clickers are still available via the Help Desk, but it is recommended that other in-class formative assessment options are utilized since the Clicker technology is no longer as widely supported. For... Read More
Resetting Internet Explorer
Viewed 8997 times since Thu, Jul 24, 2014
2015 How to Reset Internet Explorer   You can reset Internet Explorer settings to return them to the state they were in when Internet Explorer was first installed on your PC. This can be useful for troubleshooting problems that might be... Read More
Security Guidance for Working Remotely
Viewed 219 times since Tue, Mar 10, 2020
2020 Security Guidance for Working Remotely Whether it’s a typical part of your job or as an alternative if access to campus is temporarily restricted, the ability to work remotely (also known as telecommuting or teleworking) can help... Read More
Skype Basics
Viewed 5925 times since Tue, Jun 24, 2014
2016 Skype for Business Basics Logging into Skype for the first time 1. Click on the Start Menu >  All Programs > Microsoft Office 2016 > Skype for Business 2. Enter your full email address 3. Click Sign In This... Read More
Time entry approval for supervisors
Viewed 5200 times since Thu, Oct 23, 2014
2015 Time Entry Approval 1. Log into the MyMC3 .   2. Select the Webadvisor icon 3. Expand "Time Entry and Approval" in left side navigation   4. Select "Time approval (for supervisors)"   5. You may need to remove... Read More
Time Entry for Employees
Viewed 5815 times since Thu, Oct 23, 2014
2015 Time Entry in Webadvisor 1. Log into the MyMC3 Portal   2. Select Webadvisor 3. Select "Time Entry and Approval" 4. Click "Time entry" 5. Select the Pay period (You may only choose one pay period at a time) ... Read More
Using Bomgar Live Support to chat with a help desk representative
Viewed 5677 times since Wed, Aug 5, 2015
2019 Using Bomgar Live Support from a campus computer   Using Live Support Chat can be a quick way to get through to a help desk representative during business hours.  From any campus computer, just click the Helpdesk icon on the desktop ... Read More

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