MCCC Knowledge Base

Faculty/Staff Miscellaneous Sub-Categories

Faculty/Staff Miscellaneous Articles RSS Feed
Accessing Tax Forms Securely
Viewed 3021 times since Fri, Jan 18, 2019
2018 Accessing Tax Forms Securely In order to access your tax forms more securely you must have the Microsoft Authenticator app downloaded and connected via your mobile device. For directions on this piece, please view Multi-Factor... Read More
Assigning CampusClarity Training to New Students
Viewed 6304 times since Thu, Feb 11, 2016
Create a list of new students Log into the Montco Connect Portal Log into CROA From the Folders list select Public Folders > MCCC Reports > Human Resources > Equity & Diversity Open New Students by Term Click the to refresh the... Read More
Assigning Lawroom.com Training to Employees
Viewed 7990 times since Fri, Oct 30, 2015
Create a list of new employees Log into the Montco Connect Portal Log into CROA From the Folders list select Public Folders > MCCC Reports > Human Resources > Equity & Diversity Open New Employees by Date Range You will be prompted... Read More
Citrix Setup - Adding and Launching Apps
Viewed 5970 times since Wed, Dec 6, 2017
2017 Citrix Setup - Adding Apps to Favorites   Please Note: Citrix access is only available on College-issued laptops and must have VP approval. For more information, please contact the Help Desk. Below are some instructions when logging... Read More
Clickers - CPS - Engage Clickers in Verbal Mode
Viewed 4535 times since Mon, Nov 6, 2017
2019 Clickers (CPS) - Engage Clickers in Verbal Mode Clickers are still available via the Help Desk, but it is recommended that other in-class formative assessment options are utilized since the Clicker technology is no longer as widely... Read More
Convert Microsoft Word Document into PDF
Viewed 6313 times since Fri, Sep 18, 2015
Saving a Word document as a PDF   Method 1 1. Open the word file you want to save as a PDF. 2. Click on File on the top left and click Save As. 3. Select PDF in the save as file type drop down menu.    If you do not see PDF in the list for save... Read More
Effective Referrals to IT Help Desk
Viewed 6206 times since Tue, Oct 11, 2016
2019 Effective Referrals to IT Help Desk When contacting the Help Desk, please provide the following information: Name: Email Address: Phone number: Description of issue or problem that needs addressed: Location of issue or problem that... Read More
Faculty and Staff - Initiating the Application Repair Process
Viewed 639 times since Fri, Nov 20, 2020
2020 Faculty and Staff - Initiating the Application Repair Process   Some applications on College PC's may be running slowly for you. A repair process has been created in order to fix this issue. This article will show you have to... Read More
Hybrid/Flex Fall 2021 Training Schedule
Viewed 1616 times since Wed, May 19, 2021
2021 Hybrid and Flex Fall 2021 Training Schedule  In Motion Session Your hybrid or flex course has officially kicked off into high gear! You may be experiencing a range of emotions and perhaps even developed a few questions.  Come join... Read More
In Touch Webinar - The Secret to Becoming a Tech Wiz: Know Your Resources
Viewed 4352 times since Fri, Feb 2, 2018
2017 In Touch Webinar - The Secret to Becoming a Tech Wiz: Know Your Resources The following video will review the resources available to faculty and staff for performing a variety of tasks such as video recording, hosting virtual meetings,... Read More
Locating your ACT 335
Viewed 1844 times since Tue, Mar 10, 2020
2020 Locating your ACT 335   A course's ACT 335 form is approved by the Curriculum Committee and details important information that helps inform the design of a course. The information includes credit hours for the course, course... Read More
MultiFuntion Device (MFD) Service Contact Information
Viewed 5358 times since Mon, Oct 17, 2016
2021 MultiFuntion Device (MFD Printer/Copier/Scanner) Service Contact Information  Call 800-355-1385 for Canon service on Multifunction Devices (MFD). Contact Receiving@mc3.edu to order replacement consumables (paper, staples, toner... Read More
NetOp 1st Time Use Configuration
Viewed 7186 times since Thu, Oct 23, 2014
    2016   NetOp 1st Time Use Configuration Open NetOp School from Start > All Programs > NetOp Click Next    Enter Class Name TestingCenter LibSkillLab WTesting Select Standard — full feature set   ... Read More
Open Content Online Resources
Viewed 12975 times since Mon, Nov 3, 2014
  2019 Open Content Resources   General Poll Everywhere   http://www.polleverywhere.com/ Live Audience Polling Ask your audience a question They answer using SMS text messages, Twitter, or the web See real-time results ... Read More
Printing in Color or Black and White
Viewed 13444 times since Thu, Oct 20, 2016
2016 Printing in Color or Black and White   To print in Black and White or in Color depends on the type of printer you have access to in the area where you are printing.   1. Click File, then click Print. 2. Click Printer and... Read More
Reserving Clickers (CPS)
Viewed 4230 times since Tue, Feb 13, 2018
2019 Reserving Clickers (CPS)     Clickers are still available via the Help Desk, but it is recommended that other in-class formative assessment options are utilized since the Clicker technology is no longer as widely supported. For... Read More
Resetting Internet Explorer
Viewed 11154 times since Thu, Jul 24, 2014
2015 How to Reset Internet Explorer   You can reset Internet Explorer settings to return them to the state they were in when Internet Explorer was first installed on your PC. This can be useful for troubleshooting problems that might be... Read More
Security Guidance for Working Remotely
Viewed 1246 times since Tue, Mar 10, 2020
2020 Security Guidance for Working Remotely Whether it’s a typical part of your job or as an alternative if access to campus is temporarily restricted, the ability to work remotely (also known as telecommuting or teleworking) can help... Read More
Time entry approval for supervisors
Viewed 6787 times since Thu, Oct 23, 2014
2021 Time Entry Approval 1. Log into the Montco Connect Portal .   2. From the "Tools" menu, select "Quick Links" then "Webadvisor." 3. Expand "Time Entry and Approval" in left side navigation   4. Select "Time approval ... Read More
Using Bomgar Live Support to chat with a help desk representative
Viewed 7424 times since Wed, Aug 5, 2015
2019 Using Bomgar Live Support from a campus computer   Using Live Support Chat can be a quick way to get through to a help desk representative during business hours.  From any campus computer, just click the Helpdesk icon on the desktop ... Read More

Need Help?