MCCC Knowledge Base

Touchtone Commands Telco Bridge

2016

Touchtone Commands Telco Bridge

 

The following touch-tone commands are available during your call:

-*1 Help Menu - A pre-recorded message will be played privately, listing the touch-tone features available to the initiator.

-#2 Activate Sub-Conferencing - Allows the leader to create up to nine sub-conferences within the existing call, permitting participants to confer in virtual breakout rooms without the need to disconnect from the original conference. Once the leader activates the sub-conferencing feature, participants can hit 1##, 2##, etc, on their telephone keypads to join the appropriate conference, as instructed by the leader.

-*2 Roll Call (conference) - The leader may initiate the announcement of the names of all individuals who joined the conference. The leader can press *2 during the playback to restart the roll call, or press any key to end it. This feature is only available when the Participant Name Record feature selected when account preferences are set up.

- *3 Roll Call (private) - The leader or participant may initiate the announcement of the names of all individuals who joined the conference. This playback will be announced to the initiator only. Press *3 during playback to restart the roll call. The initiator will be momentarily taken out of conference. Press any touch-tone key to exit the roll call and you will be re-joined to the conference. This feature is only available when the Participant Name Record feature is selected when account preferences are set up.

-*4 Conference Mute/Unmute - The leader may mute or un-mute the entire conference.

-*5 Conference Continuation - The leader may initiate Conference Continuation for a conference in progress to allow participants to continue the call after the leader disconnects. This feature is only available when the subscription feature "Auto Continuation" is selected when account preferences are set up.

-*6 Self Mute/Unmute - Both leaders and participants can mute or unmute their line.

-*7 Conference Lock/Unlock - Leaders may "lock" the call so that no additional parties attempting to join the conference are permitted access.

-*9 Entry/Exit Announcements - The leader may toggle the entry/exit announce preference to specify how the arrival and departure of participants are announced for the conference in progress.

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