MCCC Knowledge Base

Students - Getting Started with Starfish

2016

Starfish- Connect to people and services that can help you

Your success is our number one priority. Did you know that one of the best ways for you to be successful in school is to spend time with your instructors and advisors?  They are here to help you - whether to understand your course material, decide which major you should pursue, or deal with a personal concern.

We want to make it as easy as possible for you to connect with the people and resources on campus that can help.

With Starfish, you have a convenient way to schedule the dedicated time you need with your instructors and advisors. You can also use it to learn more about your instructors and advisors, finding common interests and backgrounds. In addition, you can search your personal Success Network of resources and services that are available on campus to you.

 

1.  Go to MC3.edu and log into the MC3 portal page by clicking on the My MC3 Login icon in the upper right hand side of the screen.  
2.  Once you have logged onto the portal, click Extra Links and choose  My Success Network  
3.  Click on the  My Success Network  icon to see a list of the people and resources that are available to assist you such as faculty, advisors and tutors.  For each person or service listed you will find contact information and online scheduling if it’s available for that person to make an appointment. You will also see a waiting room for walk-in appointments, you can click the "Waiting Room" link to find out how many students are currently in line.  
4.  Click on the Courses icon to display information about courses you are enrolled in as well as contacts and available support related to each course. This is personalized to show the people and services specific to the courses you are taking, and gives you the ability to make an appointment or request help related to a course.  

Frequently Asked Questions

What if I don’t see anyone listed in My Success Network?

Your specific advisors or counselors might not be assigned yet. Check back later or contact the IT Helpdesk for additional assistance.

What if I get an error when I click on Starfish or My Success Network?

If your classes have not started yet, you will not have access to Starfish.  In order to schedule an appointment, see the contact information at the top of this page:  Scheduling an Appointment  

What if I need more help?

Contact the IT Technical Helpdesk by email at helpdesk@mc3.edu by phone at 215 641-6495 or via Live Support at https://support.mc3.edu/  

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