MCCC Knowledge Base

Student Email Issues

2016

Student Email Issues

 

There is an issue that arises for students who use Gmail as their personal email account. Occasionally when a student clicks on their icon from the Portal, it loads their personal email instead or it will show a redirect error.. The following steps may help fix this issue.

  1. Log out of your personal email and your student email.
    • If you are unable to log out of either account, step 2 may still help.

  2. Clear your browser history. Below are links to various browser knowledge base articles to help you with that.
  3. Close any browser window once the history has been erased.
  4. Open a new browser window and log in to your MC3 account.

You should now be able to access your student email properly.

Tip - To prevent this issue from happening, it may be helpful to choose one browser for your personal email and a separate browser for your student email.

Attached Files
There are no attachments for this article.
Comments
There are no comments for this article. Be the first to post a comment.
Name
Email
Related Articles RSS Feed
Faculty/Staff - General Mail list
Viewed 6129 times since Thu, Apr 9, 2015
Importing Contacts into Dynamics CRM
Viewed 9335 times since Thu, Jan 12, 2017
Nursing Lab Calendar Link
Viewed 6151 times since Thu, Sep 10, 2015
How to Set Up a Parent Proxy Account
Viewed 3503 times since Thu, Apr 5, 2018
Adding an Email Signature in the Outlook Web App
Viewed 6446 times since Wed, Feb 3, 2016
Update Student Profile Information
Viewed 5383 times since Tue, May 30, 2017
Adding an Additional Mailbox in Outlook
Viewed 31163 times since Thu, Jun 19, 2014
Emails Missing in Outlook Web
Viewed 6925 times since Wed, Aug 24, 2016
Student Password Reset/ Claim Account
Viewed 12410 times since Fri, Aug 21, 2015
Employee Email Change
Viewed 3502 times since Mon, May 21, 2018

Need Help?