MCCC Knowledge Base

Student Email Issues


Student Email Issues


There is an issue that arises for students who use Gmail as their personal email account. Occasionally when a student clicks on their icon from the Portal, it loads their personal email instead or it will show a redirect error.. The following steps may help fix this issue.

  1. Log out of your personal email and your student email.
    • If you are unable to log out of either account, step 2 may still help.

  2. Clear your browser history. Below are links to various browser knowledge base articles to help you with that.
  3. Close any browser window once the history has been erased.
  4. Open a new browser window and log in to your MC3 account.

You should now be able to access your student email properly.

Tip - To prevent this issue from happening, it may be helpful to choose one browser for your personal email and a separate browser for your student email.

Attached Files
There are no attachments for this article.
There are no comments for this article. Be the first to post a comment.
Related Articles RSS Feed
Ignore a Conversation - Office 365 Outlook
Viewed 2680 times since Wed, Aug 7, 2019
Student Password Reset/ Claim Account
Viewed 13205 times since Fri, Aug 21, 2015
How to Set Up a Parent Proxy Account
Viewed 3804 times since Thu, Apr 5, 2018
College Email Accessibility
Viewed 7714 times since Wed, Jan 27, 2016
Faculty/Staff - General Mail list
Viewed 6307 times since Thu, Apr 9, 2015
Update Student Profile Information
Viewed 5787 times since Tue, May 30, 2017
Importing Contacts into Dynamics CRM
Viewed 10198 times since Thu, Jan 12, 2017
Ignore a Conversation - Outlook Desktop
Viewed 2427 times since Wed, Aug 7, 2019
Employee Access Request Form
Viewed 3606 times since Fri, Nov 2, 2018
Sending an encrypted email to an external email address
Viewed 18410 times since Thu, Mar 12, 2015

Need Help?