MCCC Knowledge Base

Student Email Issues


Student Email Issues


There is an issue that arises for students who use Gmail as their personal email account. Occasionally when a student clicks on their icon from the Portal, it loads their personal email instead or it will show a redirect error.. The following steps may help fix this issue.

  1. Log out of your personal email and your student email.
    • If you are unable to log out of either account, step 2 may still help.

  2. Clear your browser history. Below are links to various browser knowledge base articles to help you with that.
  3. Close any browser window once the history has been erased.
  4. Open a new browser window and log in to your MC3 account.

You should now be able to access your student email properly.

Tip - To prevent this issue from happening, it may be helpful to choose one browser for your personal email and a separate browser for your student email.

Attached Files
There are no attachments for this article.
There are no comments for this article. Be the first to post a comment.
Related Articles RSS Feed
How to Set Up a Parent Proxy Account
Viewed 7129 times since Thu, Apr 5, 2018
Sending from or on behalf of another account
Viewed 35836 times since Fri, Sep 1, 2017
Sending an encrypted email to an external email address
Viewed 25524 times since Thu, Mar 12, 2015
Adding an Additional Mailbox in Outlook
Viewed 108520 times since Thu, Jun 19, 2014
Students - Setting up email on your mobile device
Viewed 18764 times since Thu, Aug 18, 2016
Supported Browsers for the Outlook Web App
Viewed 11267 times since Wed, Nov 18, 2015
Supported Email Clients for Outlook
Viewed 427 times since Wed, Jun 29, 2022
Office 365 - Migration - Email Cleanup - sorting email messages by size
Viewed 24178 times since Thu, Feb 26, 2015
Employee Access Request Form
Viewed 6563 times since Fri, Nov 2, 2018
Ignore a Conversation - Office 365 Outlook
Viewed 7936 times since Wed, Aug 7, 2019

Need Help?