MCCC Knowledge Base

Student Email Issues

2016

Student Email Issues

 

There is an issue that arises for students who use Gmail as their personal email account. Occasionally when a student clicks on their icon from the Portal, it loads their personal email instead or it will show a redirect error.. The following steps may help fix this issue.

  1. Log out of your personal email and your student email.
    • If you are unable to log out of either account, step 2 may still help.

  2. Clear your browser history. Below are links to various browser knowledge base articles to help you with that.
  3. Close any browser window once the history has been erased.
  4. Open a new browser window and log in to your MC3 account.

You should now be able to access your student email properly.

Tip - To prevent this issue from happening, it may be helpful to choose one browser for your personal email and a separate browser for your student email.

0 (0)
Article Rating (No Votes)
Rate this article
Attached Files
There are no attachments for this article.
Comments
There are no comments for this article. Be the first to post a comment.
Name
Email
Related Articles RSS Feed
Office 365 - Outlook Web Access OWA - Customize features
Viewed 8520 times since Thu, Feb 26, 2015
Nursing Lab Calendar Link
Viewed 2439 times since Thu, Sep 10, 2015
Error opening Microsoft Outlook on campus
Viewed 3134 times since Thu, Oct 16, 2014
Student Password Reset/ Claim Account
Viewed 5743 times since Fri, Aug 21, 2015
Faculty/Staff - General Mail list
Viewed 2793 times since Thu, Apr 9, 2015
Resources and access for current student and inactive student accounts
Viewed 2858 times since Wed, Jun 18, 2014
Office 365 - Mobile - Removing an MC3 email account from Android OS
Viewed 9861 times since Fri, Feb 27, 2015
Adding an Additional Mailbox in Outlook
Viewed 12259 times since Thu, Jun 19, 2014
What is my student login information?
Viewed 6401 times since Tue, Jun 24, 2014
Proxy Account Access
Viewed 1893 times since Mon, Feb 20, 2017

Need Help?