2017

Reviewing and Managing a Duplicate Detection Job

This article will provide you with directions on how to review and manage a duplicate detection job in Microsoft Dynamics CRM.

1. Login to https://recruiter.mc3.edu/CONED
2. Navigate to Settings > Data Management > Duplicate Detection Jobs and click on Duplicate Detection Jobs
3. You will see a list of duplicate detection jobs. Click on the name of the job to open.
4. To review the duplicates, click View Duplicates .
5. The top panel shows the records and the bottom is the matching record the system thinks is a duplicate.
6. Select the record at the top panel that you want to review and then select the bottom record. Locate and click the Merge icon on the bottom panel and click Select Master .
7. On the screen you can view the details of each record and compare why the system thinks they are duplicates. If there is a duplicate you can select the master record using the top option in the merge record screen. If the records are not a duplicate, you can cancel the merge screen and move on to the next record.