MCCC Knowledge Base

Restarting Global Protect - MACOS

2021

How To Restart Global Protect While Using a MAC

 

 

  1. Use the spotlight search bar (magnifying glass) at the top of your screen and search for "terminal".
  2. Once terminal is open type "su jssremote" to gain administrative privilege's on your machine.
  3. Enter in the following two commands below, individually (press enter after each command):
    launchctl unload /Library/LaunchAgents/com.paloaltonetworks.gp.pangp*
    
    launchctl load /Library/LaunchAgents/com.paloaltonetworks.gp.pangp*

 

 If you are still experiencing issues please contact helpdesk@mc3.edu

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