In the event of faculty relocating, a PrintKey issue could occur. Many Individuals on campus use this software on a day to day basis, this article is to go over how to update the printer that is associated with the PrintKey software.
In the event that a person prints using PrintKey and the printed documents is sent to an old Printer/MFD that they no longer have access to all a person needs to do is follow these few steps.
Step 1: Remove the old printer(s) the faculty/staff member no longer has access to.
- To do this left click the start button at the bottom left of your screen and look in the start menu for the option devices and printers.
- Remove any printer(s) that you will not be using
Step 2: Choose the Correct printer you want the PrintKey documents to print to.
- This will still be in the Devices and Printers location.
- Right click on the printer you want and set as the default printing device.
Step 3: Click the File Option in the PrintKey program and choose the option Cleanup Registry and Reset Configuration.
Step 4: Close the PrintKey software and re-open it.
After completing the above steps, try to print to the new designated printer. If there are further issue’s contact the Help Desk (215-641-6495) or Live Chat Support at support.mc3.edu.