MCCC Knowledge Base

Office 365 - Changing current user in Microsoft Office 2013


Switching users in Microsoft Office 2013


If you are getting errors such as Session Expired when starting up Office after a new installation, you may need to login to Office with your student account.

To do this:

  1. Open Word 2013 and note the top right of the screen has account information

  2. Click the link under the account info that says: “Switch Account”

  3. A list of currently active accounts may appear on the screen. In this case click the “Add Account” option at the bottom of this screen.

  4. If you see the following screen after entering your MCCC account into the Add Account window, click the Organizational account button

  5. Fill in your MCCC Student credentials into the “Sign In” screen

  6. Verify that you have entered the “” portion of the User ID and that it is all in lowercase before continuing
  7. When the information added to this screen is confirmed to be accurate click the “Sign In” button

Completing these steps should bring you back to the new document of Microsoft Word 2013. Verify the account in the top right has changed to your MCCC Student information.

Attached Files
There are no attachments for this article.
There are no comments for this article. Be the first to post a comment.
Related Articles RSS Feed
Microsoft Outlook (Office 365): Overview and Usage
Viewed 9415 times since Thu, Oct 17, 2019
Sway (Office 365): Overview and Usage
Viewed 9348 times since Fri, Nov 8, 2019
Office 2016 Quick Guides
Viewed 4781 times since Fri, Mar 24, 2017
Faculty - Embedding Office 365 Files in Blackboard
Viewed 25010 times since Tue, May 23, 2017
Office 365 - Planner - Creating a Plan
Viewed 4724 times since Wed, Apr 26, 2017
Office 365: Overview of Microsoft Office 365 Suite
Viewed 11600 times since Thu, Oct 17, 2019
Set up Outlook for Android
Viewed 41174 times since Mon, Feb 19, 2018
How to open .pages file using Microsoft Word
Viewed 532418 times since Tue, Feb 16, 2016
What’s New in Office 2016
Viewed 5965 times since Thu, Apr 6, 2017
Office 365 - Word - Mail Merge
Viewed 8484 times since Tue, Mar 3, 2015

Need Help?