2019

Faculty - Available Pendo Guide Walkthroughs

What is a Pendo Guide How to access the guides Not seeing the question mark or a guide stops See a guide in action Guides available

Below is a list of the guides you can find by logging into Blackboard.

What is a Pendo Guide:

A Pendo guide is a series of written steps that will walk you through specific tasks in real-time within Blackboard. For example, if you needed assistance with creating a content folder, you would select the Content Folder guide and follow along with the steps while performing the associated tasks it requests. By the end of the guide, you will have completed the guides purpose such as creating a content folder.

You can always exit a guide by clicking the X in the top right corner of the step.

How to access the guides:

Once in Blackboard go to the Announcements page of any of your courses and select the question mark in the bottom right of your Announcements page.

Not seeing the question mark or a guide seems to stop:

If you have renamed some of your menu items or do not have some of the menu items these guides were created from, you may not see the question mark or you may start a guide and it just stops.

It is recommended that your course menu mirrors the menu below in order to best run the guides. Further, ad-blockers should be paused if Pendo guides do not display.

The recommended menu includes: Announcements, Syllabus and Schedule, Course Materials, Discussion Boards, My Grades, Analytics for Students, Email, Course Evaluations, Tutoring

See a Guide in action (Length = 1:48). Please note this video has no sound.

Guides Available:

***Please note that Blackboard is repetitive through the guide title for organization and tracking on the back end.

Guide Name	Keywords	Purpose	Status	KB Article
Blackboard - Mashups (YouTube, etc)	Blackboard, Mashups, YouTube, Dropbox, Flickr Photo, Slideshare	This guide will help you set up specific mashup tools that can help you share content, lessons, and other important information for your classroom.	Available	https://kb.mc3.edu/article/faculty-add-youtube-videos-to-blackboard-544.html
Blackboard - Create Content Folder	Blackboard, Content Folder, Folder	This guide will help you set up content folders in your course to organize information and materials.	Available	https://kb.mc3.edu/article/faculty-adding-a-folder-to-a-blackboard-course-546.html
Blackboard - Creating an Assignment	Blackboard, Assignment, Assessment	This guide will help set up an assignment link. An assignment link can be used by students to submit work that can be graded. It may be a paper, PowerPoint, Excel, document or some other type of document that will be uploaded to the link provided. When you create an assignment, a grading column is automatically created and established in your grade book.	Available	https://kb.mc3.edu/article/faculty-create-assignments-within-blackboard-107.html
Blackboard - Adding your syllabus	Syllabus, Item, Blackboard	This guide is essentially adding an item in your course, which could be just text based or in the form of attaching a document like your syllabus. This guide is geared towards successfully posting your syllabus in your course.	Available	https://kb.mc3.edu/article/faculty-adding-an-item-to-a-blackboard-course-95.html
Blackboard - Adding an Item (Word, PowerPoint, etc)	Item, Blackboard, Word, PowerPoint, PDF	This guide walks you through adding specific items to your course like a PDF. You can also use an item strictly for text without adding an attachment.	Available	https://kb.mc3.edu/article/faculty-adding-an-item-to-a-blackboard-course-95.html
Blackboard - Adding a Tool Link to your BB Menu (Tutor.com, Collaborate, etc)	Blackboard, Tutor, Tools, Collaborate, Link	This guide walks you through how to add a tool link to your main menu on the left.	Available	https://kb.mc3.edu/article/faculty-adding-tutor-com-to-your-course-menu-2766.html
Blackboard - Creating and Adding a Weblink	Blackboard, Web Link	This guide walks you through how to add a web link to a specific URL outside your Blackboard classroom.	Available	https://kb.mc3.edu/article/faculty-adding-a-web-link-in-blackboard-566.html
Blackboard - Course Copy	Course Copy, Blackboard	This guide walks you through how to copy individual items from one course to another or a whole course from one semester to another semester.	Available	https://kb.mc3.edu/article/blackboard-course-copy-615.html
Blackboard - Weighting the Grade Center Part 1: Evaluating your Grade Center Part 2: Creating and Assigning Categories Part 3: Grading Schemas Part 4: Setting up your Weighted Total Column	Part 1: Grade Center, Weighted Total, Weighting Grade book, Evaluating Part 2: Categories, Grade book, Weighting, Blackboard, Grade Center Part 3: Grading Schema, Grade Center, Weighting, Grading, Blackboard Part 4: Weighted Total, Grade Center, Weighting	Parts 1-4 make up the total Weighting the Grade Center steps. If you are unsure where to begin, start with Part 1 and move through Part 4. Each guide needs to be accessed and launched from your Announcements page individually. You can run these guides independently without having to complete or review all parts. Part 1: This guide is for everyone. This will give you a bird's eye view of where your grade center stands but does contain components that are specific to weighting your grade center. Part 2: This guide will help you establish and assign categories. Generally, categories are only used to weight the grade center; however, there could be instances for them to be used as an organization tactic. Part 3: This guide is for everyone. This guide will help you check and adjust your grading schemas to ensure that the grade Blackboard is reporting matches what is in your syllabus. For example, does a 92% equal and A or A+ in your classroom. You would check the grading schema to ensure that values are reporting correctly based on how you establish your classroom grading standards. Part 4: This guide is generally only used by those weighting their classroom room. If you know you already have your categories set up, I would run the guide for Part 1 and move to Part 4.	Available	TBD