MCCC Knowledge Base

Emails Missing in Outlook Web

2016

E-Mails Missing in Outlook Web Application

 

We have found an issue with e-mails disappearing while working on them in the Outlook Web Application, this may help retrieve them

 

If you are in Conversation View, the email should be with the conversation you were working on, and there should be an indication of a draft.
If you are in Message View, you will need to go to the Drafts folder:  
1. On the left column, choose More to expand your folders.

2. Locate and choose your Drafts folder, there should be a numeric indicator that there is an un-read draft.

3. The newest drafts should be on top, and the missing e-mail may be here as well.

 

Attached Files
There are no attachments for this article.
Comments
There are no comments for this article. Be the first to post a comment.
Name
Email
Related Articles RSS Feed
Adding an Additional Mailbox in Outlook
Viewed 37013 times since Thu, Jun 19, 2014
Sending from or on behalf of another account
Viewed 29010 times since Fri, Sep 1, 2017
Ignore a Conversation - Outlook Desktop
Viewed 2876 times since Wed, Aug 7, 2019
Update Student Profile Information
Viewed 6331 times since Tue, May 30, 2017
Faculty/Staff - General Mail list
Viewed 6609 times since Thu, Apr 9, 2015
Sending an encrypted email to an external email address
Viewed 19500 times since Thu, Mar 12, 2015
Adding an Email Signature in the Outlook Web App
Viewed 6991 times since Wed, Feb 3, 2016
Office 365 - Outlook Web Access OWA - Customize features
Viewed 26612 times since Thu, Feb 26, 2015
Changing Permissions to Share Google Documents
Viewed 7671 times since Tue, Dec 9, 2014
Employee Access Request Form
Viewed 4077 times since Fri, Nov 2, 2018

Need Help?