MCCC Knowledge Base

Emails Missing in Outlook Web

2016

E-Mails Missing in Outlook Web Application

 

We have found an issue with e-mails disappearing while working on them in the Outlook Web Application, this may help retrieve them

 

If you are in Conversation View, the email should be with the conversation you were working on, and there should be an indication of a draft.
If you are in Message View, you will need to go to the Drafts folder:  
1. On the left column, choose More to expand your folders.

2. Locate and choose your Drafts folder, there should be a numeric indicator that there is an un-read draft.

3. The newest drafts should be on top, and the missing e-mail may be here as well.

 

Attached Files
There are no attachments for this article.
Comments
There are no comments for this article. Be the first to post a comment.
Name
Email
Related Articles RSS Feed
Changing Permissions to Share Google Documents
Viewed 6630 times since Tue, Dec 9, 2014
Importing Contacts into Dynamics CRM
Viewed 9829 times since Thu, Jan 12, 2017
Faculty/Staff - General Mail list
Viewed 6227 times since Thu, Apr 9, 2015
Nursing Lab Calendar Link
Viewed 6276 times since Thu, Sep 10, 2015
Office 365 - Migration - Email Cleanup - sorting email messages by size
Viewed 15087 times since Thu, Feb 26, 2015
Transfer Contacts between Outlook and Google Gmail
Viewed 7164 times since Mon, Apr 20, 2015
Office 365 - Outlook Web Access OWA - Customize features
Viewed 23544 times since Thu, Feb 26, 2015
Students - Setting up email on your mobile device
Viewed 10220 times since Thu, Aug 18, 2016
Sending an encrypted email to an external email address
Viewed 17984 times since Thu, Mar 12, 2015
Error opening Microsoft Outlook on campus
Viewed 7068 times since Thu, Oct 16, 2014

Need Help?