MCCC Knowledge Base

Emails Missing in Outlook Web

2016

E-Mails Missing in Outlook Web Application

 

We have found an issue with e-mails disappearing while working on them in the Outlook Web Application, this may help retrieve them

 

If you are in Conversation View, the email should be with the conversation you were working on, and there should be an indication of a draft.
If you are in Message View, you will need to go to the Drafts folder:  
1. On the left column, choose More to expand your folders.

2. Locate and choose your Drafts folder, there should be a numeric indicator that there is an un-read draft.

3. The newest drafts should be on top, and the missing e-mail may be here as well.

 

Attached Files
There are no attachments for this article.
Comments
There are no comments for this article. Be the first to post a comment.
Name
Email
Related Articles RSS Feed
How to Set Up a Parent Proxy Account
Viewed 5820 times since Thu, Apr 5, 2018
Student Email Issues
Viewed 8743 times since Thu, Jan 29, 2015
College Email Accessibility
Viewed 10746 times since Wed, Jan 27, 2016
Importing Contacts into Dynamics CRM
Viewed 15297 times since Thu, Jan 12, 2017
Open another person’s mailbox in a separate browser window in Outlook Web App
Viewed 2304 times since Fri, Sep 17, 2021
Proxy Account Access
Viewed 6059 times since Mon, Feb 20, 2017
Sending from or on behalf of another account
Viewed 32431 times since Fri, Sep 1, 2017
Faculty/Staff - General Mail list
Viewed 7401 times since Thu, Apr 9, 2015
Common Account Lock Causes
Viewed 7445 times since Wed, Jan 13, 2016
Office 365 - Migration - Email Cleanup - sorting email messages by size
Viewed 21048 times since Thu, Feb 26, 2015

Need Help?