MCCC Knowledge Base

Effective Referrals to IT Help Desk


Effective Referrals to IT Help Desk

When contacting the Help Desk, please provide the following information:
  • Name:
  • Email Address:
  • Phone number:
  • Description of issue or problem that needs addressed:
  • Location of issue or problem that needs addressed:
  • Scenario or situation that happened when the issue or problem occurred:
  • Other parties involved (if applicable):


MC3 Technical Help Desk Contact Information

Phone support is available 24/7/365
Phone: 215-641-6495
Live Support:
Walk-up Hours of Operation:
Fall and Spring Semester:

Monday - Friday: 7:00 AM - 10:15 PM

Saturday: 9:00am - 1:00pm

Summer Session:

Monday - Thursday: 7:30 AM - 10:15 PM

Friday: 8:00 AM - 5:00 PM

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