MCCC Knowledge Base

Common Account Lock Causes


Common Account Lock Causes


MC3 faculty and staff accounts will lock if an incorrect password is entered repeatedly within a short time frame. This is typically related to a device the connects to the college wifi network or email system that has not been updated after you recently changed your password. 

Take a moment to think about all of the technology that you use. This would include college issued laptops (Windows or Macbook), college issued tablets or smartphones, AND also personal devices of the same type (laptop, tablet, smartphone). 

Have you recently updated the password used to connect to college email or the college wireless network on each of those devices? If not, we can help you to determine which device is causing the problem. Please bring each of the devices to the helpdesk and we can identify which device needs to be updated.

For more information about updating your passwords, please refer to the following page:

Attached Files
There are no attachments for this article.
There are no comments for this article. Be the first to post a comment.
Related Articles RSS Feed
Error opening Microsoft Outlook on campus
Viewed 6029 times since Thu, Oct 16, 2014
Transfer Contacts between Outlook and Google Gmail
Viewed 6203 times since Mon, Apr 20, 2015
Forwarding MC3 student email to another account
Viewed 8904 times since Wed, Jul 16, 2014
Opening Encrypted Email from MC3
Viewed 6399 times since Thu, Oct 23, 2014
How to Change or Update your Password - Complete Guide
Viewed 37810 times since Tue, May 24, 2016
Students - Setting up email on your mobile device
Viewed 8257 times since Thu, Aug 18, 2016
Student Password Reset/ Claim Account
Viewed 10854 times since Fri, Aug 21, 2015
Faculty/Staff - General Mail list
Viewed 5342 times since Thu, Apr 9, 2015
Resources and access for current student and inactive student accounts
Viewed 6944 times since Wed, Jun 18, 2014
Create an Email Rule - Outlook web version (Office 365)
Viewed 1637 times since Tue, Aug 6, 2019

Need Help?