Adding an Additional Mailbox in Outlook
Article ID: 10 | permalink | Rating: 3/5 from 2 votes | Last Updated: Mon, Mar 14, 2022 at 10:21 AM
![]() |
2017 |
Adding an Additional Mailbox in Outlook
Please NoteOnce a user has been given access to a mailbox, it should appear automatically in about 30 minutes. You should first check to make sure you have access to the mailbox before trying to add it manually:
If you cannot open the mailbox, please request access to it by emailing helpdesk@mc3.edu . If you can open the mailbox but do not see it in Outlook automatically, even after restarting your computer, please follow the steps below. |
How to Add a Mailbox |
||
1. Click on the File tab | ![]() |
|
2. Select Account Settings --> Account Settings... | ||
3. Double click your name |
|
|
4. Click on More Settings... in the lower right corner |
|
|
5. Click on the Advanced tab and the Add... button. |
|
|
6. Enter the name of the mailbox. For example, if you want to open the Helpdesk@mc3.edu mailbox, type Helpdesk and press OK. | ||
7. The mailbox should appear on the "Open these additional mailboxes" list. |
|
|
8. Click OK , Next , and then Finish and the mailbox will be added. |
|
|
9. Restart Outlook and expand the mailbox on the left side. | ||
For Mac Users |
Go to through the following menus: Preferences > Accounts > Advanced > Delegates > I am a Delegate for... |