Global protect update
Article ID: 11373 | permalink | Rating: Unrated | Last Updated: Thu, Nov 18, 2021 at 3:30 PM
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2021 |
Updating Global protect software
To keep your college issued computer up to date and protected, we will be upgrading the VPN software (GlobalProtect). The upgrade process will disrupt connectivity; thus, we are encouraging you to manually initiate the upgrade process prior to devices being automatically upgraded. To perform the upgrade manually, follow these steps. Please allow 5 minutes in your schedule as this process will briefly disrupt connectivity.
| 1. Open the GlobalProtect VPN from the system tray |
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| 2. Select the menu in the upper right corner |
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| 3. Select "About" from the menu |
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| 4. Select "Check for updates" |
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| 5. Select "yes" to initiate software download |
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| 6. Select "yes" again to initiate the software installation |
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7. Within 60 seconds the software installation will complete. You may be prompted to login. |
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**If you have any difficulty accessing the internet or other college network services, please contact the helpdesk.**
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