MCCC Knowledge Base

Faculty and Staff - Logging into a Mac Following a Password Reset


Faculty and Staff - Logging into a Mac Following a Password Reset 


Instructors are unable to login to their work Macbook after a password reset. This requires administrative password.

1. Make sure the user is connected to a network.
2. Upon a password rest, it will display incorrect password.

3. Select switch user and login as admin.  
4. Select System Preferences Users & Groups.

5. Select the effected user > Reset Password.

6. Enter a new password and then Select Change Password, can be anything because the user can login and change it later on.  

5. Select Apple > Log Out admin.  

6. User will need to sign in with the new password.  
7. The user can login and repeat step 4-6. By changing their password to the one that matches the portal.

Attached Files
There are no attachments for this article.
There are no comments for this article. Be the first to post a comment.
Related Articles RSS Feed
Faculty and Staff - Tips for a Secure Zoom Meeting
Viewed 10417 times since Fri, Apr 10, 2020
LastPass - Password Manager - Mac
Viewed 10184 times since Fri, Jan 8, 2016
College Data and Storage System Quick Reference
Viewed 7588 times since Wed, Jan 6, 2016
Loaner Laptop First Logon Instructions
Viewed 1025 times since Thu, Jun 3, 2021
Unblock a File (Windows 10)
Viewed 10908 times since Mon, Nov 21, 2016
Protecting Sensitive Data
Viewed 10058 times since Mon, Mar 2, 2015
F.A.Q. - Multi-Factor Authentication
Viewed 1378 times since Tue, May 25, 2021
Enrolling in Multi-Factor Authentication (MFA) for Enhanced Security: Text Message/Phone Authentication
Viewed 1583 times since Mon, May 24, 2021
LastPass - Password Manager - PC
Viewed 9472 times since Thu, Nov 12, 2015
InCommon Federation Participant Operational Practices (POP)
Viewed 7384 times since Fri, Feb 26, 2016

Need Help?