Effective Referrals to IT Help Desk
Article ID: 990 |
permalink | Rating: 1/5 from 1 votes | Last Updated: Tue, Jan 7, 2020 at 7:22 AM
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2019 |
Effective Referrals to IT Help Desk
When contacting the Help Desk, please provide the following information:
- Name:
- Email Address:
- Phone number:
- Description of issue or problem that needs addressed:
- Location of issue or problem that needs addressed:
- Scenario or situation that happened when the issue or problem occurred:
- Other parties involved (if applicable):
MC3 Technical Help Desk Contact Information
Phone support is available 24/7/365
Phone: 215-641-6495
E-mail: helpdesk@mc3.edu
Live Support: https://support.mc3.edu
Walk-up Hours of Operation:
Fall and Spring Semester:
Monday - Friday: 7:00 AM - 10:15 PM
Saturday: 9:00am - 1:00pm
Summer Session:
Monday - Thursday: 7:30 AM - 10:15 PM
Friday: 8:00 AM - 5:00 PM
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