MCCC Knowledge Base

Printkey Reconfiguration

2016

Printkey Reconfiguration

In the event of faculty relocating, a PrintKey issue could occur. Many Individuals on campus use this software on a day to day basis, this article is to go over how to update the printer that is associated with the PrintKey software. 

In the event that a person prints using PrintKey and the printed documents is sent to an old Printer/MFD that they no longer have access to all a person needs to do is follow these few steps.

 

Step 1: Remove the old printer(s) the faculty/staff member no longer has access to.

  • To do this left click the start button at the bottom left of your screen and look in the start menu for the option devices and printers.

  • Remove any printer(s) that you will not be using

Step 2: Choose the Correct printer you want the PrintKey documents to print to.

  • This will still be in the Devices and Printers location.
  • Right click on the printer you want and set as the default printing device.

Step 3: Click the File Option in the PrintKey program and choose the option Cleanup Registry and Reset Configuration.

Step 4: Close the PrintKey software and re-open it.

 

After completing the above steps, try to print to the new designated printer. If there are further issue’s contact the Help Desk (215-641-6495) or Live Chat Support at support.mc3.edu

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