MCCC Knowledge Base

Student Email Issues

2016

Student Email Issues

 

There is an issue that arises for students who use Gmail as their personal email account. Occasionally when a student clicks on their icon from the Portal, it loads their personal email instead or it will show a redirect error.. The following steps may help fix this issue.

  1. Log out of your personal email and your student email.
    • If you are unable to log out of either account, step 2 may still help.

  2. Clear your browser history. Below are links to various browser knowledge base articles to help you with that.
  3. Close any browser window once the history has been erased.
  4. Open a new browser window and log in to your MC3 account.

You should now be able to access your student email properly.

Tip - To prevent this issue from happening, it may be helpful to choose one browser for your personal email and a separate browser for your student email.

Attached Files
There are no attachments for this article.
Comments
There are no comments for this article. Be the first to post a comment.
Name
Email
Related Articles RSS Feed
Proxy Account Access
Viewed 5296 times since Mon, Feb 20, 2017
Create an Email Rule - Outlook web version (Office 365)
Viewed 3288 times since Tue, Aug 6, 2019
Update Student Profile Information
Viewed 6141 times since Tue, May 30, 2017
Adding an Email Signature in the Outlook Web App
Viewed 6857 times since Wed, Feb 3, 2016
Changing Permissions to Share Google Documents
Viewed 7112 times since Tue, Dec 9, 2014
Forwarding MC3 student email to another account
Viewed 10464 times since Wed, Jul 16, 2014
Password Reset/ Claim Account
Viewed 14522 times since Fri, Aug 21, 2015
Transfer Contacts between Outlook and Google Gmail
Viewed 7580 times since Mon, Apr 20, 2015
College Email Accessibility
Viewed 8061 times since Wed, Jan 27, 2016
Adding an Additional Mailbox in Outlook
Viewed 34249 times since Thu, Jun 19, 2014

Need Help?