MCCC Knowledge Base

Password Reset/ Claim Account

2019

Password Reset / Claim Account

New students and faculty can claim their accounts by going through the steps listed below. 

Those with an active mobile phone number on file have the ability to reset their passwords by following the same steps.

1. After navigating to https://password.mc3.edu, type in your username in the given text box and click Continue

Username Screen

 

 

Note: If you do not have a mobile phone number on file or it is incorrect, students will need to contact Enrollment Services at 215-641-6551 to add one to your account.  If you need to login immediately, please contact the IT Help Desk at 215-641-6495 or at support.mc3.edu to reset your password.

The error you will receive starts with: "The identity services you enrolled with..."

 

2.

Once your account has been located, confirm the last 2 numbers of your phone number are correct before clicking Send CodeThis will send a six digit random number to you as a text message

 

3.

The following message will appear, verifying that the code was successfully sent to your mobile number.

Enter the code you have received and click Confirm Code

 

 

Mobile Code

4.

You will be prompted to create a new password. Enter your new password in both input boxes, ensuring that it meets the listed requirements. 

Note: A Unicode character is not required as long as you have met 3 of the other listed requirements. 

5. Once your password has been accepted, you will receive a confirmation that it has changed

How to change or claim password video

Closed captioned version of video: https://stream.mc3.edu/lecture/Claim_or_change_password_-_20190715_125520_26.html

Attached Files
There are no attachments for this article.
Comments
There are no comments for this article. Be the first to post a comment.
Name
Email
Related Articles RSS Feed
Create an Email Rule - Outlook web version (Office 365)
Viewed 3048 times since Tue, Aug 6, 2019
Common Account Lock Causes
Viewed 6804 times since Wed, Jan 13, 2016
Changing Your Network Password on OS X
Viewed 1544 times since Tue, Sep 8, 2015
Importing Contacts into Dynamics CRM
Viewed 10842 times since Thu, Jan 12, 2017
Student Email Issues
Viewed 7549 times since Thu, Jan 29, 2015
Ignore a Conversation - Office 365 Outlook
Viewed 2917 times since Wed, Aug 7, 2019
Ignore a Conversation - Outlook Desktop
Viewed 2583 times since Wed, Aug 7, 2019
Default Credential Information
Viewed 173686 times since Wed, Jul 13, 2016
Employee Email Change
Viewed 3763 times since Mon, May 21, 2018
Transfer Contacts between Outlook and Google Gmail
Viewed 7490 times since Mon, Apr 20, 2015

Need Help?