Emails Missing in Outlook Web
Article ID: 971 | permalink | Rating: 1/5 from 1 votes | Last Updated: Tue, Jun 7, 2022 at 5:25 PM
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2016 |
E-Mails Missing in Outlook Web Application
We have found an issue with e-mails disappearing while working on them in the Outlook Web Application, this may help retrieve them |
If you are in Conversation View, the email should be with the conversation you were working on, and there should be an indication of a draft. | ![]() |
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If you are in Message View, you will need to go to the Drafts folder: | ||
1. On the left column, choose More to expand your folders. |
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2. Locate and choose your Drafts folder, there should be a numeric indicator that there is an un-read draft. |
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3. The newest drafts should be on top, and the missing e-mail may be here as well. |
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