MCCC Knowledge Base

View Flag After its Resolved

How to find a tracking item after its been resolved

Tracking items, such as flags or to-dos, which have been resolved are not removed from the system. They remain associated with the student, but in a cleared state so they are not always visible by default when viewing the Student Folder or Students Lists in Starfish. However, these items can be viewed in either of these locations by selecting the option to view Cleared items.

Who can view these cleared items and who is notified about the item being cleared depends on the tracking item. Tracking items have rules created by your Starfish administrator. These rules specify all permissions for the associated tracking items, including who can raise, view, manage and receive emails for the tracking item. When a tracking item is resolved, the rule determines if anyone receives an email notification of the resolution and if anyone can see the comments entered when the tracking item was resolved. Check with your Starfish administrator for details about specific tracking items at your institution.

Attached Files
There are no attachments for this article.
There are no comments for this article. Be the first to post a comment.
Related Articles RSS Feed
Viewing Multiple Calendars
Viewed 6148 times since Thu, Nov 13, 2014
Students - How do I schedule a Starfish appointment?
Viewed 20899 times since Tue, Jul 22, 2014
Clear the Office Hours Setup Wizard
Viewed 6280 times since Thu, Nov 13, 2014
DHG Faculty - Configure group hours for supplemental instruction
Viewed 3186 times since Wed, Mar 20, 2019
Starfish - Select All
Viewed 1248 times since Thu, Feb 20, 2020
Scheduling Office Hours
Viewed 6212 times since Thu, Nov 13, 2014
Starfish Email Settings
Viewed 6770 times since Wed, Mar 11, 2015
Entering Midterm Grades
Viewed 17904 times since Wed, Mar 11, 2015
Check Notes and Comments
Viewed 5502 times since Tue, Nov 11, 2014
Selecting Student from the Waiting Room
Viewed 6144 times since Fri, May 22, 2015

Need Help?