MCCC Knowledge Base

Students, Faculty, and Staff - Adjusting Microsoft Edge Settings to View Office Files

2021

Adjusting Microsoft Edge Settings to View Office Files

Some users reported receiving an "Error 404" message when attempting to open Office files (i.e. Microsoft Word file, PowerPoint file, etc.) in Blackboard when using Microsoft Edge. This is a known issue. 

There are 3 ways you can work around this issue until it is resolved.

1. Use a different browser such as Chrome or Firefox

2. Save the file link to open as a download

3. Adjust your Microsoft Edge settings to not allow Office files to open directly in your browser. 

This article will show you how to adjust your Microsoft Edge settings.

 

1. Open Microsoft Edge

 

 

2. Select the three dots in the upper right-hand corner of your browser window. 

 

 

3. A drop-down menu will appear. 

Select Settings.

 

4. Select Downloads from the navigation menu on the left.

 

 

5. On the Downloads page, select the toggle to turn OFF the option for Open Office files in browser. 

 

 

 

6. Once you have toggled this setting OFF in Microsoft Edge, any time you select an Office file in Blackboard it will download via your browser.  
0 (0)
Article Rating (No Votes)
Rate this article
Attached Files
There are no attachments for this article.
Comments
There are no comments for this article. Be the first to post a comment.
Name
Email
Related Articles RSS Feed
Word (Office 365): Overview and Usage
Viewed 15167 times since Fri, Oct 18, 2019
Briefing Email from Cortana
Viewed 990 times since Wed, Oct 14, 2020
OneDrive (Office 365): Overview and Usage
Viewed 11553 times since Thu, Oct 17, 2019
Excel (Office 365): Overview and Usage
Viewed 12857 times since Fri, Oct 18, 2019
Microsoft Outlook (Office 365): Overview and Usage
Viewed 15768 times since Thu, Oct 17, 2019
Office 365: Overview of Microsoft Office 365 Suite
Viewed 15914 times since Thu, Oct 17, 2019
PowerPoint (Office 365): Overview and Usage
Viewed 11622 times since Mon, Oct 21, 2019
Sway (Office 365): Overview and Usage
Viewed 12036 times since Fri, Nov 8, 2019
OneNote (Office 365): Overview and Usage
Viewed 13584 times since Thu, Nov 7, 2019
Microsoft Teams: Your Online Teamwork Hub
Viewed 15441 times since Fri, Mar 6, 2020

Need Help?