MCCC Knowledge Base

Students, Faculty, and Staff - Adjusting Microsoft Edge Settings to View Office Files

2021

Adjusting Microsoft Edge Settings to View Office Files

Some users reported receiving an "Error 404" message when attempting to open Office files (i.e. Microsoft Word file, PowerPoint file, etc.) in Blackboard when using Microsoft Edge. This is a known issue. 

There are 3 ways you can work around this issue until it is resolved.

1. Use a different browser such as Chrome or Firefox

2. Save the file link to open as a download

3. Adjust your Microsoft Edge settings to not allow Office files to open directly in your browser. 

This article will show you how to adjust your Microsoft Edge settings.

 

1. Open Microsoft Edge

 

 

2. Select the three dots in the upper right-hand corner of your browser window. 

 

 

3. A drop-down menu will appear. 

Select Settings.

 

4. Select Downloads from the navigation menu on the left.

 

 

5. On the Downloads page, select the toggle to turn OFF the option for Open Office files in browser. 

 

 

 

6. Once you have toggled this setting OFF in Microsoft Edge, any time you select an Office file in Blackboard it will download via your browser.  
Attached Files
There are no attachments for this article.
Comments
There are no comments for this article. Be the first to post a comment.
Name
Email
Related Articles RSS Feed
Microsoft Teams: Your Online Teamwork Hub
Viewed 22198 times since Fri, Mar 6, 2020
Word (Office 365): Overview and Usage
Viewed 32888 times since Fri, Oct 18, 2019
OneDrive (Office 365): Overview and Usage
Viewed 15625 times since Thu, Oct 17, 2019
Excel (Office 365): Overview and Usage
Viewed 17379 times since Fri, Oct 18, 2019
Microsoft Teams (Office 365): Overview and Usage
Viewed 16843 times since Wed, Oct 16, 2019
Microsoft Editor installation for Google Chrome or Microsoft Edge
Viewed 371 times since Mon, Jul 25, 2022
OneNote (Office 365): Overview and Usage
Viewed 17533 times since Thu, Nov 7, 2019
Microsoft Outlook (Office 365): Overview and Usage
Viewed 24144 times since Thu, Oct 17, 2019
Sway (Office 365): Overview and Usage
Viewed 17224 times since Fri, Nov 8, 2019

Need Help?