Most publishers provide technical support for using their products in conjunction with Blackboard. The knowledge base at the College is a good place to start to help point you in the right direction so you know exactly where to look and who to call for technical support through your publisher.

This article will direct you to specific articles and support on Cengage's SAM Training Resources site.

SAM Brief Instructor Guide

SAM Comprehensive Manual

Using SAM in Blackboard

Copying a SAM integrated Blackboard Course

SAM Training Resources