There are times where students may encounter technical difficulties which require a test to be reset. The directions below will show you how to reset a test so that a student may take the test again from the beginning. 

Note: Clearing an attempt erases everything the student submitted prior. For example, if a student answered a few questions of a test and submitted it in error, clearing an attempt will erase all previous answer submissions to all the student to start from scratch.

2. Locate the column for the test you want to reset. Put your mouse over the score showing for the exam and click the gray down arrow. 

Note: Depending on how your test is setup, you will see either a score or a . 

5. A pop-up window will appear warning you that what you are about to do cannot be undone. Click OK to continue.

Note: This message may look different depending upon the browser you are using. This example is in Google Chrome.