MCCC Knowledge Base

Filtering Conversation History Folder in Outlook Online


Filtering Conversation History Folder in Outlook Online


All Skype for Business messages and calls are logged in your email (Outlook) in the Conversation History folder. This article will provide you with information on how to organize and filter your Conversation History so you can easily retrieve messages. 



Login to your MCCC Account

Click on the Quick Links drop down menu and select the Employee Email link, or select Office 365.







2. Locate and click the Conversation History folder.

Conversation History folder





Locate and click the Filter link. A drop down menu will appear providing you with a list of options of how you would like to filter the messages in your conversation history folder.

All - Show all messages in folder. This option is the default option.

Unread - Show all unread messages.

To me - Show all messages sent to you.

Flagged - Show all messages that have been flagged.

Mentions - Show all messages in which your name was mentioned.

Outlook Online Filter link







To filter your messages further, click Sort by to determine how to organize the messages that you see in the conversation history folder.

Date - Sort messages by date.

From - Sort messages by who they are from. Messages will organize in alphabetical order by name.

To - Sort message by who they are going to. Messages will organize in alphabetical order by name.

Subject - Sort messages by the subject of the message.

Attachments - Sort messages by whether the message(s) have attachments.

Importance - Sort messages by the level of importance.

Size - Sort messages by the size of the message.


Sort by option





To determine how you want to view your messages, click Show as. There are two different options for viewing messages:

Messages - Show messages as individual messages.

Conversations - Group messages by conversations. For example, if an exchange of messages was received on one topic, then all messages associated with that topic will be grouped together. 


Show as link


Attached Files
There are no attachments for this article.
There are no comments for this article. Be the first to post a comment.
Related Articles RSS Feed
Re-Enabling Clutter
Viewed 7287 times since Tue, Mar 29, 2016
Office 365 - Outlook Web Access (OWA) - Creating Groups
Viewed 10519 times since Fri, Oct 27, 2017
Set up Outlook for iOS - iPhone/iPad
Viewed 82536 times since Wed, Sep 20, 2017
Office 365 - Outlook Web Access (OWA) - Managing and Editing a Contact List
Viewed 7492 times since Wed, Oct 25, 2017
How to change your user photo - Outlook Online
Viewed 7906 times since Mon, Nov 16, 2015
Office 365 - Outlook Web Access (OWA) - Managing Group Settings
Viewed 9982 times since Fri, Oct 27, 2017
Supported Browsers for the Outlook Web App
Viewed 10111 times since Wed, Nov 18, 2015
Office 365 - Outlook Web Access (OWA) - Editing and Managing Group Members
Viewed 8224 times since Fri, Oct 27, 2017
Viewing Staff Calendars in Outlook - Outlook Online
Viewed 6470 times since Thu, Sep 26, 2019
Sending from or on behalf of another account
Viewed 34210 times since Fri, Sep 1, 2017

Need Help?