MCCC Knowledge Base

Emails Missing in Outlook Web


E-Mails Missing in Outlook Web Application


We have found an issue with e-mails disappearing while working on them in the Outlook Web Application, this may help retrieve them


If you are in Conversation View, the email should be with the conversation you were working on, and there should be an indication of a draft.
If you are in Message View, you will need to go to the Drafts folder:  
1. On the left column, choose More to expand your folders.

2. Locate and choose your Drafts folder, there should be a numeric indicator that there is an un-read draft.

3. The newest drafts should be on top, and the missing e-mail may be here as well.


Attached Files
There are no attachments for this article.
There are no comments for this article. Be the first to post a comment.
Related Articles RSS Feed
Forwarding MC3 student email to another account
Viewed 10767 times since Wed, Jul 16, 2014
Office 365 - Outlook Web Access OWA - Customize features
Viewed 27414 times since Thu, Feb 26, 2015
Importing Contacts into Dynamics CRM
Viewed 12461 times since Thu, Jan 12, 2017
College Email Accessibility
Viewed 9153 times since Wed, Jan 27, 2016
Employee Email Change
Viewed 4047 times since Mon, May 21, 2018
Transfer Contacts between Outlook and Google Gmail
Viewed 8357 times since Mon, Apr 20, 2015
Changing Permissions to Share Google Documents
Viewed 7861 times since Tue, Dec 9, 2014
Opt Out of State Reporting
Viewed 14398 times since Tue, Apr 4, 2017
Update Student Profile Information
Viewed 6658 times since Tue, May 30, 2017
Employee Access Request Form
Viewed 4365 times since Fri, Nov 2, 2018

Need Help?