MCCC Knowledge Base

Emails Missing in Outlook Web

2016

E-Mails Missing in Outlook Web Application

 

We have found an issue with e-mails disappearing while working on them in the Outlook Web Application, this may help retrieve them

 

If you are in Conversation View, the email should be with the conversation you were working on, and there should be an indication of a draft.
If you are in Message View, you will need to go to the Drafts folder:  
1. On the left column, choose More to expand your folders.

2. Locate and choose your Drafts folder, there should be a numeric indicator that there is an un-read draft.

3. The newest drafts should be on top, and the missing e-mail may be here as well.

 

Attached Files
There are no attachments for this article.
Comments
There are no comments for this article. Be the first to post a comment.
Name
Email
Related Articles RSS Feed
Students - Setting up email on your mobile device
Viewed 9484 times since Thu, Aug 18, 2016
Proxy Account Access
Viewed 4819 times since Mon, Feb 20, 2017
Transfer Contacts between Outlook and Google Gmail
Viewed 6893 times since Mon, Apr 20, 2015
Opt Out of State Reporting
Viewed 11576 times since Tue, Apr 4, 2017
Create an Email Rule - Outlook Desktop
Viewed 6217 times since Mon, Jan 5, 2015
College Email Accessibility
Viewed 7223 times since Wed, Jan 27, 2016
Office 365 - Migration - Email Cleanup - sorting email messages by size
Viewed 14575 times since Thu, Feb 26, 2015
Changing Permissions to Share Google Documents
Viewed 6395 times since Tue, Dec 9, 2014
Sending an encrypted email to an external email address
Viewed 17288 times since Thu, Mar 12, 2015
Default Credential Information
Viewed 145232 times since Wed, Jul 13, 2016

Need Help?