MCCC Knowledge Base

Using Bomgar Live Support to chat with a help desk representative


Using Bomgar Live Support from a campus computer


Using Live Support Chat can be a quick way to get through to a help desk representative during business hours. 

  • From any campus computer, just click the Helpdesk icon on the desktop 
  • Select Live Support 
  • Then Enter your name and a brief description of your issue and click submit.

  • A help desk representative will respond shortly. 
  • Alternately, you can browse to from any computer to connect via Live Support.

Attached Files
There are no attachments for this article.
Comments (1)
Comment by Logan on Sat, Sep 8th, 2018 at 8:08 PM
I can not login to imagine (dreamspack)
Related Articles RSS Feed
Convert Microsoft Word Document into PDF
Viewed 7729 times since Fri, Sep 18, 2015
Assigning CampusClarity Training to New Students
Viewed 7928 times since Thu, Feb 11, 2016
Assigning Training to Employees
Viewed 9990 times since Fri, Oct 30, 2015
Citrix Setup - Adding and Launching Apps
Viewed 7472 times since Wed, Dec 6, 2017
MultiFuntion Device (MFD) Service Contact Information
Viewed 7759 times since Mon, Oct 17, 2016
Mac OS - Connect to a computer or server
Viewed 2056 times since Thu, Mar 3, 2022
Effective Referrals to IT Help Desk
Viewed 8622 times since Tue, Oct 11, 2016
Printing in Color or Black and White
Viewed 17831 times since Thu, Oct 20, 2016
Faculty and Staff - Initiating the Application Repair Process
Viewed 1965 times since Fri, Nov 20, 2020
Time entry approval for supervisors
Viewed 8891 times since Thu, Oct 23, 2014

Need Help?