MCCC Knowledge Base

Student Email Issues


Student Email Issues


There is an issue that arises for students who use Gmail as their personal email account. Occasionally when a student clicks on their icon from the Portal, it loads their personal email instead or it will show a redirect error.. The following steps may help fix this issue.

  1. Log out of your personal email and your student email.
    • If you are unable to log out of either account, step 2 may still help.

  2. Clear your browser history. Below are links to various browser knowledge base articles to help you with that.
  3. Close any browser window once the history has been erased.
  4. Open a new browser window and log in to your MC3 account.

You should now be able to access your student email properly.

Tip - To prevent this issue from happening, it may be helpful to choose one browser for your personal email and a separate browser for your student email.

Attached Files
There are no attachments for this article.
There are no comments for this article. Be the first to post a comment.
Related Articles RSS Feed
Update Student Profile Information
Viewed 7187 times since Tue, May 30, 2017
Ignore a Conversation - Office 365 Outlook
Viewed 4660 times since Wed, Aug 7, 2019
Adding an Additional Mailbox in Outlook
Viewed 45173 times since Thu, Jun 19, 2014
How to Set Up a Parent Proxy Account
Viewed 5051 times since Thu, Apr 5, 2018
Default Credential Information
Viewed 204481 times since Wed, Jul 13, 2016
Faculty/Staff - General Mail list
Viewed 6951 times since Thu, Apr 9, 2015
Employee Access Request Form
Viewed 4636 times since Fri, Nov 2, 2018
Changing Permissions to Share Google Documents
Viewed 8138 times since Tue, Dec 9, 2014
Importing Contacts into Dynamics CRM
Viewed 13534 times since Thu, Jan 12, 2017
Ignore a Conversation - Outlook Desktop
Viewed 3276 times since Wed, Aug 7, 2019

Need Help?