MCCC Knowledge Base

Student Email Issues


Student Email Issues


There is an issue that arises for students who use Gmail as their personal email account. Occasionally when a student clicks on their icon from the Portal, it loads their personal email instead or it will show a redirect error.. The following steps may help fix this issue.

  1. Log out of your personal email and your student email.
    • If you are unable to log out of either account, step 2 may still help.

  2. Clear your browser history. Below are links to various browser knowledge base articles to help you with that.
  3. Close any browser window once the history has been erased.
  4. Open a new browser window and log in to your MC3 account.

You should now be able to access your student email properly.

Tip - To prevent this issue from happening, it may be helpful to choose one browser for your personal email and a separate browser for your student email.

Attached Files
There are no attachments for this article.
There are no comments for this article. Be the first to post a comment.
Related Articles RSS Feed
How to Change or Update your Password - Complete Guide
Viewed 45268 times since Tue, May 24, 2016
Transfer Contacts between Outlook and Google Gmail
Viewed 7183 times since Mon, Apr 20, 2015
Office 365 - Migration - Email Cleanup - sorting email messages by size
Viewed 15109 times since Thu, Feb 26, 2015
College Email Accessibility
Viewed 7574 times since Wed, Jan 27, 2016
Opt Out of State Reporting
Viewed 12052 times since Tue, Apr 4, 2017
Common Account Lock Causes
Viewed 6552 times since Wed, Jan 13, 2016
Default Credential Information
Viewed 157858 times since Wed, Jul 13, 2016
Employee Access Request Form
Viewed 3488 times since Fri, Nov 2, 2018
CIS Student Firewall
Viewed 8663 times since Thu, Jan 8, 2015
Update Student Profile Information
Viewed 5611 times since Tue, May 30, 2017

Need Help?