MCCC Knowledge Base

View Flag After its Resolved

How to find a tracking item after its been resolved


Tracking items, such as flags or to-dos, which have been resolved are not removed from the system. They remain associated with the student, but in a cleared state so they are not always visible by default when viewing the Student Folder or Students Lists in Starfish. However, these items can be viewed in either of these locations by selecting the option to view Cleared items.

Who can view these cleared items and who is notified about the item being cleared depends on the tracking item. Tracking items have rules created by your Starfish administrator. These rules specify all permissions for the associated tracking items, including who can raise, view, manage and receive emails for the tracking item. When a tracking item is resolved, the rule determines if anyone receives an email notification of the resolution and if anyone can see the comments entered when the tracking item was resolved. Check with your Starfish administrator for details about specific tracking items at your institution.

Attached Files
There are no attachments for this article.
Comments
There are no comments for this article. Be the first to post a comment.
Name
Email
Related Articles RSS Feed
Infographic: Faculty - Why Use Starfish?
Viewed 5197 times since Fri, Aug 17, 2018
Starfish Attendance Term Exporting
Viewed 23039 times since Thu, Dec 17, 2015
Scheduling Office Hours
Viewed 7768 times since Thu, Nov 13, 2014
Appointment Configuration
Viewed 7769 times since Tue, Nov 11, 2014
Resolve a Tracking Item
Viewed 8077 times since Thu, Nov 13, 2014
Students - How do I schedule a Starfish appointment?
Viewed 24020 times since Tue, Jul 22, 2014
Students - My Success Network (Starfish) Catalog
Viewed 12387 times since Mon, Jul 27, 2015
Starfish - Select All
Viewed 1856 times since Thu, Feb 20, 2020
Cancel Office Hours in Starfish
Viewed 13199 times since Wed, Feb 6, 2019
DHG Faculty - Configure group hours for supplemental instruction
Viewed 4256 times since Wed, Mar 20, 2019

Need Help?