Summary of Starfish flags/kudos

A downloadable Word version of the PDF below is attached at the bottom of this article. 

Types of Replies related to specific flags

Flags can be used by both the system and instructors to keep up with individual student progress.  The below information provides documentation on the types of replies seen related to specific flags.  

Early Alert Flags

1. SYSTEM GENERATED FLAGS — action taken by specific users

Elearning Failure to Log In — Action taken by E-Learning Staff

From: advising@mc3.edu [mailto:advising@mc3.edu]

Sent: Thursday, January 2, 2014 12:44 PM

To: Mary

Subject: [Starfish] Failure to log into Microbiology

Dear Mary,

Please remember that your Microbiology course started already for this semester. It has been three days since the course began and we noticed you have not logged in yet. Please log into Blackboard through your student portal immediately so that you do not miss any work. If you are having technical problems, please feel free to call our Help Desk 215-641-6495 or send them an email at helpdesk@mc3.edu and someone will be happy to help you. If you plan to drop the course, please contact your advisor, stop by Enrollment Services, or log into Webadvisor to drop it.

The Student Success Center

 ***Multiple (3+) Flag Rule — Action taken by Assigned advisor

From: advising@mc3.edu [mailto:advising@mc3.edu]
Sent: Monday, December 30, 2013 7:12 PM
To: Colleen Miccolis
Subject: [Starfish] No Subject - Default will be used

The Multiple (3+) flag has been raised by Starfish EARLY ALERT for Jane Student. 

Flag Details

Student: Jane Student — STUDENT ID
Flag Name: Multiple Flag Rule
Category: Academic
Description: Experimental
Raised By: Fred Starfish
Trigger: 3 or more flags raised on the student
Course Context: n/a
Raised On: 12/30/2013
This email is a service of Starfish.

  

2. FACULTY RAISED FLAGS — no action needed

Academic Performance Concern

From: Joe Professor

ReplyTo: Joe Professor

Subject: Academic Performance in English Composition I

Body:

Dear Jane,

I noticed that you are struggling in English Composition. It is not too late to bring this grade up!

Did you know that Montgomery County Community College has resources, including free tutoring, that can enhance your success at the College? Below is the link to our Tutorial Services website:

http://www.mc3.edu/student-resources/tutoring

I believe that you can be successful in your academic studies and I am here to help. Please contact me or your advisor to create a plan to achieve success! 

Sincerely,

Joe Professor

Joe Professor’s email

 

Attendance in Class Alert

From: Joe Professor

ReplyTo: Joe Professor

Subject: Attendance Alert in English Composition I

Body:

Dear Jane,

I am concerned about your attendance in English Composition I. Missing class content affects your grades and academic performance.

Did you know that Montgomery County Community College has resources that can enhance your success at the College? Whether your struggles are personal or academic, please contact your advisor for assistance. I am also available to discuss this matter with you.

Sincerely,

Joe Professor

Joe Professor’s email

 

Classroom Participation Alert

From: Joe Professor

ReplyTo: Joe Professor

Subject: Class Participation Alert in English Composition I

Body:

Dear Jane,

I am concerned about your lack of class participation in English Composition. I believe that you can be successful in your academic studies and class participation is important! Applying the course material through class interaction is one of the best ways to master the course content.

You need to increase your level of participation. If you have questions about my expectations in the course, please feel free to contact me. Also remember that your advisor is available if you have any concerns that are prohibiting you from being successful.

I look forward to hearing from you soon.

Sincerely,

Joe Professor

Joe Professor’s email

 

In Danger of Failing Alert

From: Joe Professor

ReplyTo: Joe Professor

Subject: In Danger of Failing Alert in English Composition I

Dear Jane,

Based on your progress in this course thus far and without a substantial change in your work, you may be in danger of failing English Composition.

Please contact me immediately to discuss your options. If you are considering withdrawing from the class, please contact me and/or your advisor to review any implications this may have on your academic record and/or financial aid. For information about withdrawal deadlines, please refer to this website:

http://www.mc3.edu/adm-fin-aid/deadlines

I believe that you can be successful in your academic studies and I am here to help. Please contact me if I can be of any assistance to you.

Sincerely,

Joe Professor

Joe Professor’s email

  

3. FACULTY RAISED FLAGS — Action needed by assigned advisor

***General Advising Flag (Advisors are responsible for responding to this one! No email will be directly to student)

The General Advising Flag flag has been raised by Brandon Klarman for Student X — ID NUMBER.

Flag Details

Student: Dave Datatel

Flag Name: General Advising Flag

Category: Academic

Description: This flag can be raised by any faculty member who wishes to communicate directly with the student’s assigned advisor(s) (unlike other flags that will send communication directly to the student). This flag will create an email to the advisor, but no notification will be made to the student unless requested in the comments. We recommend using this when other attempts to resolve the issue with the student have been unsuccessful.

Raised By: Joe Professor

Course Context: 2013FA_MAT106BC Math Applications

Raised On: 1/2/2014

Raise Notes: Student needs extra help in class. He is really struggling.

This email is a service of Starfish.

  

4. FACULTY RAISED FLAGS — action taken by specific users

SSRT Concern — action taken by SSRT counselors

From: Joe Professor

ReplyTo: Joe Professor

Subject: SSRT alert

Body:

Dear SSRT member,

An alert was raised by Joe Professor for Bob Smith. The comments are listed below. Please take action immediately.

Comments from faculty:

 

Classroom Behavior Concern — action taken by Dean of Student Affairs/VP of West Campus

From: Joe Professor

ReplyTo: Joe Professor

Subject: Classroom Behavior Alert in English Composition I

Body:

Dear John/Kathleen,

I am concerned about Bob Smith’s behavior in my English Composition I course. Please contact me at your earliest convenience to discuss. Thank you.

Sincerely,

Joe Professor

Joe Professor’s email

Joe Professor’s phone number

 

Kudos

1. FACULTY RAISED KUDOS — action taken by specific users

Honors Recommendation — action taken by Coordinator of Honors program

From: Joe Professors

ReplyTo: Joe Professor

Subject: Honors Recommendation

Body:

Dear Sophia,

I would like to recommend Bob Smith for consideration in the Honors program. He is doing exceptionally well in my English Composition I course.

Thank you!

Sincerely,

Joe Professor

Joe Professor’s email

Joe Professor’s phone

 

2. FACULTY RAISED KUDOS — no action needed

Keep up the good work

From: Joe Professor

ReplyTo: Joe Professor

Subject: Kudos! Great Work in English Composition I

Body:

Dear Jane,

Your dedication and hard work in English Composition is not going unnoticed. I want to encourage you to keep up the good work!

Sincerely,

Joe Professor

Joe Professor’s email

 

Showing Improvement in Class

From: Joe Professor

ReplyTo: Joe Professor

Subject: Kudos! Showing Improvement in English Composition I

Body:

Dear Jane,

Congratulations!

Your hard work and dedication are paying off. Your improvement in English Composition has been noticed. Keep up the good work!

Sincerely,

Joe Professor

Joe Professor’s email

 

Midterm Grades

U for Academic Reasons

From: advising@mc3.edu

ReplyTo: advising@mc3.edu

Subject: NAME OF FLAG (U — Midterm Unsatisfactory for Academic Performance) in English Composition I

Body:

Dear Jane,

As we have reached the midpoint of the semester, we wanted to express concern about your grade thus far in English Composition I. We see that you are struggling and at this point in time, your grade is unsatisfactory. Are you aware that the College offers free tutoring to its students? Please refer to the following link for more information.

http://www.mc3.edu/student-resources/tutoring

Your advisor would be happy to discuss what other options may be available. Please feel free to contact either your advisor or your faculty member as they can help you reach success.

Sincerely,

The Student Success Center

 

U for Attendance Reasons

From: advising@mc3.edu

ReplyTo: advising@mc3.edu

Subject: NAME OF FLAG (U — Midterm Unsatisfactory for Attendance) in English Composition I

Body:

Dear Jane,

As we have reached the midpoint of the semester, we wanted to express concern about your attendance thus far in English Composition I. Your faculty has shared with us that you have missed a number of classes and/or that you have been late several times and these absences are significant enough for your grade to be unsatisfactory in class. Coming to class regularly is a large part of classroom success.

Your advisor would be happy to discuss what other options may be available. Please feel free to contact either your advisor or your faculty member as they can help you get back on track.

Sincerely,

The Student Success Center

 

U for Participation Reasons

From: advising@mc3.edu

ReplyTo: advising@mc3.edu

Subject: NAME OF FLAG (U — Midterm Unsatisfactory for Participation) in English Composition I

Body:

Dear Jane,

As we have reached the midpoint of the semester, we wanted to express concern about your participation thus far in English Composition I. Expressing your ideas is a fundamental part of the classroom experience and we’d like to see you engaged more with the course material.

Your advisor would also be happy to discuss what other options may be available. Please feel free to contact either your advisor or your faculty member if they can help you reach success.

Sincerely,

The Student Success Center

 

S for Exemplary at Midterm

From: advising@mc3.edu [mailto:advising@mc3.edu]

Sent: Monday, December 30, 2013 7:25 PM

To: Mary

Subject: [Starfish] S - Exemplary Work at Midterm in Microbiology

 

Dear Mary, 

As we have reached the midpoint of the semester, your faculty member has informed us that you are performing above and beyond in Microbiology. We are very impressed by your progress thus far. Keep up the great work!

Sincerely,

The Student Success Center