Symptoms:

Microsoft Outlook will not open on Faculty/Staff computer due to errors similar to: 

• "The action cannot be completed."
• "You must provide the name of your Microsoft Exchange server..."
• "Cannot open the Outlook window"
• "The set of folders cannot be opened"
• "Attempt to log on to Microsoft Exchange has failed"

2.  Click the Start button and type "Mail"  

-or-  

Go to Start, type "Control Panel" and click on Control Panel, click on Mail from the icon view.

4.  Remove all listed profiles and click  OK  

You may close Control Panel

6. Depending on the size of your mailbox, it may take several minutes for everything to sync with your computer again.  

If you no longer see an additional mailbox that you had access to, see https://kb.mc3.edu/article.php?id=10 for instructions