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Faculty - McGraw Hill Connect Support

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2018

Faculty - McGraw Hill Connect Support

Most publishers provide technical support for using their products in conjunction with Canvas. The knowledge base at the College is a good place to start to help point you in the right direction so you know exactly where to look and who to call for technical support through your publisher.

This article will direct you to specific articles from McGraw HillsConnect Success Academy on how to troubleshoot and use McGraw Hills Connect.

Connect LMS Onboarding (look for Canvas Section)

LMS Onboarding

Connect Instructor Resources

Connect Instructor Resources

Returning User to Connect

Reuse your Course for Next Term

Using Connect

Review and Customize your Section Homepage

Creating Tests Using Test Gen Software

Test Gen Software Help

Courses and Sections

Create and Add your Course Section

Grading and Reports

Grading Information

Linking your Connect Course in Canvas

Pairing your Canvas Course with a New Connect Course

Copying your Canvas Course and Re-Pairing Connect Course

Deploy Connect Assignments in Canvas

Creating Canvas Assignments

Add your Connect Assignments in Canvas

All information is available on McGraw Hills Connect Success Academy site;Connect Success Academy.

Contact McGraw Hill support at 800-331-5094 or live Chat.

You can also contact your Implementation Consultant.

Faculty - McGraw Hill Connect Support

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Walk-up Hours of Operation - Located on the 3rd floor of the Advanced Technology Center
Phone: 215-641-6495
E-mail: helpdesk@mc3.edu
Phone support is available 24/7/365
Click Need Help? for chat support now!
Standard Hours:
Monday - Thursday: 7:30 am - 9:00 pm
Friday: 7:30 am - 5:00 pm
Saturday: 9:00 am - 1:00 pm
Winter Session:
Monday - Thursday: 7:30 am - 5:00 pm
Friday: 7:30 am - 5:00 pm
Saturday: 9:00 am - 1:00 pm