MCCC Knowledge Base

Logging into a Mac Following a Password Reset (Faculty/Staff)

2019

Logging into a Mac Following a Password Reset (Faculty/Staff)

 

  • Instructors are unable to login to their work Macbook after a password reset. This requires administrative password.

1. Make sure the user is connected to a network.
2. Upon a password rest, it will display incorrect password.

3. Select switch user and login as admin.  
4. Select System Preferences Users & Groups.

5. Select the effected user > Reset Password.

6. Enter a new password and then Select Change Password, can be anything because the user can login and change it later on.  

5. Select Apple > Log Out admin.  

6. User will need to sign in with the new password.  
7. The user can login and repeat step 4-6. By changing their password to the one that matches the portal.

   
Attached Files
There are no attachments for this article.
Comments
There are no comments for this article. Be the first to post a comment.
Name
Email
Related Articles RSS Feed
Infographic: Back to Class - Start of the Semester Checklist
Viewed 236 times since Tue, Jan 12, 2021
Faculty - How to guide students to technology support
Viewed 2465 times since Tue, Jan 7, 2020
Faculty and Staff - MCCC Knowledgebase Video
Viewed 16199 times since Thu, Mar 9, 2017
Faculty - Adding a LinkedIn Learning Video in Blackboard
Viewed 1750 times since Tue, Jan 12, 2021
Global protect update
Viewed 221 times since Mon, Mar 29, 2021
Students - Infographic IT Guide
Viewed 7549 times since Thu, Aug 31, 2017
Faculty Training Schedule
Viewed 7756 times since Wed, Mar 11, 2020
Students, Faculty, and Staff - Technical Support at MontCo
Viewed 3667 times since Mon, Jul 29, 2019
Adobe Licensing Sign in
Viewed 12186 times since Mon, Nov 18, 2019

Need Help?